August 2025 by Thomas Murray
Excellent service and staff
August 2025 by Stu's music 2016 D
Excellent service from the staff in this store.A problem with my phone which needed locking and I was blown away by their knowledge and patience. Nothing was too much trouble. I am 77 and I thank them for their service and smiles.
January 2025 by Stuart Atkin
Terrible service, I am paying for an i-pad that I haven't even got yet. I was told last week to come and pick it up, when I went into the shop I was told I couldn't have it(although it was on the table) as it was down for home delivery. I then said I would go elsewhere, I was then threatened by a member of staff saying I would have to buy myself out of the contract(on a device I hadn't received yet. I have just spoke to another member of staff and requested the shop manager to ring me to discuss, I was told that I would have to come into the shop to speak to him. I asked when he would be in so I could come in. Only to be told they couldn't divulge staff shift. He then proceeded to put the phone down on me.
December 2024 by Keith Thomas
Always willing to help
November 2024 by Stephen Reynolds
This branch of O2 is a well staffed and run shop. Upgrading my phone and having my data brought across was a painless experience. Can't thank them enough for their help and kindness.
October 2024 by mark
Always a pleasure, staff brilliant as usual.
September 2024 by Stephen Daniels
Best phone shop in the centre , great customer service rather than pushy commission sales people from other competitors
Lots of deals available and the virgin media broadband is very exciting making prices low but you receive the highest quality product
August 2024 by Barbara Evans
I visited this shop for the first time today .I needed a new SIM card .Rachel dealt with me .She went above and beyond with her help and advice .Thank you x
July 2024 by Reg Woods
Very helpful
July 2024 by S A
Excellent customer service. Reps are very helpful and knowledgeable
July 2024 by Alan Gray
I was really disappointed that, despite being an O2 customer, the handsets on sale were only available to purchase with a contract added to the price. I rejected the offer made to me and found the same phone on sale locally with £100 off the price, and no added contract. The assistant I dealt with seemed poorly informed about the product I was interested in, and so I couldn't be confident that the information she gave me was reliable. I suggest customers do a little homework and find better deals elsewhere.
April 2024 by Martin Allen
Called in to try and sort out an order I started online Rachel was absolutely brilliant , fast , friendly ?.. a credit to O2
April 2024 by donna pickering
Hadyn helped us both access our O2 accounts. He's a star, very patient. Thank you Hadyn.
March 2024 by Ruth Power
There is always a queue and wait to see somebody.
February 2024 by Richard Lamb
Staff friendly and helpful when we visited to replace my daughter's phone. Advised on the deals available and started the transfer of data from the old phone to the new. Did not have to wait long to be seen nor felt pressured or rushed.
