Pharmacy dept Never answer the phone even when not busy, to test this I called when I was inside the store when I saw they was having a general none work chat, this was just to see why they was not answering the phone
May 2025
I am writing to express my disappointment with the customer service I received when collecting a recent Click and Collect order.
While I understand that delays can happen, the real issue began when I arrived to collect the parcel. The service assistant I dealt with was abrupt and unhelpful. Rather than locating my... read full comment
February 2025
I attended boots pharmacy in Widnes last week to speak to the pharmacist. The pharmacist was so helpful, knowledgeable and provided me with the medication I needed which got me on the mend in no tim! I have never used this service before but will do going forward. It beats trying to get through to the doctors.
