August 2023 by Tony G
Never been
May 2023 by Jake Wright
If you are thinking of using this company for your business please avoid. Was promised good rates and quick delivery times and we constantly had parcels go missing or never arrive. There was no recourse for us to get a fair amount of our money back through the lost goods. They also took duplicate payments for invoices leaving a long trail of unallocated/ mis allocated invoices which they left unresolved for over 4 months which lead to a lot of confusion. Every-time I requested an explanation I was told someone would get back to me and they never did. They then proceeded to send a legal letter despite the problem being their fault and still unresolved.In summary, the slightly better prices is not worth it.
May 2023 by Mateusz Szczepaniuk
Easy Enter, easy exit, plenty of space. No free coffee like in Amazon sites :-) overall 5* if it comes to deliveries
February 2023 by Karen McConachie
Tracking says parcel delivered yet received nothing. Not even a delivery slip to say they missed me etc.
January 2023 by Martin Walls
Very nice clean site
October 2022 by patricia hurst
Ordered an item from Amazon on the 27th September, it was dispatched on the 30th and now its the 6th October and no sign of it. It should have been delivered by 8pm tonight but at 8pm the status changed on Amazon to 'on its way but running late'. There's no tracking info to see where it is and no way on contact information for the Delivery Group. Not impressed at all and won't be ordering from any company who uses the Delivery Group as a courier.
July 2022 by Michael Dewsbury
Very friendly staff and looks like a great place to work I hope I get in and start my new career.
June 2022 by Paul C
Truly terrible company, still waiting for my order from The Cotswold Library which was despatched on the 10th Jun, it's now the 19th, with no expected arrival date. All I get from tracking details is sorry your order is late, no information if it's even going to arrive. When I review the The Cotswold Libary for Amazon I will significantly reduce their rating for using sub-standard sub-contractors like The Delivery Group. Hopefully it will make them think on who they rely on to deliver their parcels.Paul CARVELL, Michael OWEN, Stephen STOKES, and James WILKINS (the company directors) should hang their heads in shame at residing over such a poor outfit. If this is their standard of logistics then I won't be using and of the other companies anytime soon either.
May 2022 by Jacqueline farquhar
Very slow updating delivery information. My parcel was delivered still showing as no delivery date on tracking 2 days later .
March 2022 by Korky Gordon
Given a three day delivery window. Didn't arrive in that period and tracking details disappeared completely from amazon website. No response from carrier.
January 2022 by Warren Town
Totally useless
January 2022 by Cain DeChambeau
Brought an item from OnBuy have yet to receive it. They have used The Delivery Group to courier the item, and it is impossible to contact either company to find out where my item is. So frustrating - Avoid!!!
January 2022 by Anthony Johnson
Very happy with this service. Tracking system wasn't accurate but delivered within correct timeframe. Thanks
October 2021 by David Gomersall
Mr Hawkins is spot on. 2 days late and they are still saying that it might be delivered after I received it via a Royal Snail person!Rubbish service. Do not recommend.
September 2021 by Keith Hazzard
A decent place to work.
