July 2023 by Google user
My partner came in a week ago to buy a gift for me and he was served by a lovely lady named Rachel. She was knowledgeable about the product. Helped him pick what was what and was delightful. We can't say what an asset to your team she is enough!! and should be recognised so! Thanks Rachel!
July 2023 by Richard Simpson
Had some nice offers on today which was great for the kids. Staff friendly and helpful. A normal Smyth's shop
July 2023 by Laura Brown
My partner came in a week ago to buy a gift for me and he was served by a lovely lady named Rachel. She was knowledgeable about the product. Helped him pick what was what and was delightful. We can't say what an asset to your team she is enough!! and should be recognised so! Thanks Rachel!
April 2023 by Chelsea Noden
Visited today wanting to look at travel systems before we decided and bought one. We spent a while debating between 2 prams and the lovely lady, Georgia, came over and helped us. She got both prams down & demonstrated everything to us & was extremely patient with us even though she had quite a few customers in her section at the time! She was friendly, helpful and really good at giving us advice on car seats etc. She then further assisted us on buying a next to me crib. We ended up on deciding on a pram thanks to her and can?t wait to come back to collect it ?
December 2022 by Emma Talbot
Absolutely shocking service! I ordered a couple of toys for my daughter yesterday online for Christmas AND paid for them! I can?t collect them until Tuesday.Had a message today saying I needed to collect them by the end of today so rung them to ask if they could hold them for me (especially given I?ve already paid for them). A girl said they only hold them for two days despite the fact I?ve already paid for them therefore no they can?t hold them for me. I will not be using Smyths Toys again!
November 2022 by Frxns YT
This is a great place for children to get some nice toys to play with. It keeps them happy and will keep them silent. They have a variety of toys to choose from.
July 2022 by Pawandeep Singh Maniktala
Amazing place, all possible toys under one roof
April 2022 by Alison Banks
When my mum fell just outside the store in warrington staff came out to assist. Terry stayed with us & made my mum hot drink & brought his umbrella when the rain started. After a while with the help of Mike, Terry was able to get mum off the cold floor. Thank you Terry you were a god send & we were grateful for all your help, luckily mum was badly hurt. Regards Eileen & Alison
February 2022 by Lauren Featherstone
This store says it closes at 08:00pm I got to the store at 18:00 and the man said they were shut so why does it say online it shuts at 08:00pm?? It is an absolute joke he wouldn?t even let me pick up some toys for my two year olds birthday the next day!! Absolutely disgusting
November 2021 by Matthew Smith
Great service from Natalie and Emma, went to get a new baby seat and got all the info we needed, nothing was an issue, let us try them out and have good advice
September 2021 by Alec V
Shelves full of fun and games for all ages. Bargains in every aisle and some unbeatable prices. Well worth a visit.
August 2021 by Gavin Scott
Myself and the family have visited this store several times over the past few months and I can honestly say, ALL the staff are so friendly, helpfull and a true credit to the company. I've never experienced customer service skills like it, every single visit has left our whole family smiling with joy.Would I recommend families to visit this store...... absolutely ?
July 2021 by Dominick Prosser
Went to the store in warrington today to buy my grandson a present for his 4 th birthday, brought him along to choose whatever he wanted, walked in there without a trolley, soon found this was a mistake as everything he was choosing was rather large, i went to the front of the shop to ask where i could find a trolley where a nice guy pointed outside on the right ( better customer service would have been to get one for the customer) we went out there to find you need a £1 coin to get one, went in to say i had no change, he politely said he would ask at the desk for a coin for me, he came back to say they wouldnt give one !!!!!! i had to drag a basket along with large boxed toys !! very un helpful!! if i hadnt had my grandson with me i would have left!!To top it all whilst i was walking around there were several men walking around without masks! no lanyards!! Surely should be asked to put one on when entering, not everyone safe even with double vaccinations!wont be going back to this branch..
April 2021 by Eddie Lewis
No toys r us anymore thank god for this place. Large range of toys for all ages. I probably feel like any other parent in wishing there was more cash available to spend but kids are happy with what we bought. They also sell cots, pushchairs and baby products.Staff here are very helpful and friendly, I quizzed one about the Alien range of toys and found her quite knowledgeable. But won't be letting my kids watch the movies for a long long time. Will definitely be here again...lots
April 2021 by Clare Preston
Perfect service today thank you so much, the whole click and collect experience was a breeze! Ordered and paid online and collected all within half an hour! Great service lovely bloke on the front of store very polite!
