February 2025 by Genie Rose
Staff are absolutely rude!!! Went in with some change to exchange it into £50 cash, the woman who served me was being so horrible and not very understanding and made me feel stupid because I couldn?t count the money properly due to my autism and my dyscalculia. My mum also went in today as her bank card had been stolen, went into the bank today and was served by a brown haired woman asking why her new bank card was taking so long to arrive and she wasn?t very empathetic and was talking down to my mum. Even the customer service on the phone is awful it takes ages to get through and when you don?t understand completely what they?re saying they start treating you with bad attitude.
January 2025 by Maiya Gough
The way the staff speak to people is disgraceful. They cause stress to customers because they don?t admit when they are wrong. If I could give 0 stars I would, absolutely shocking.
December 2024 by Tony Spencer
Warrington Santander is now a shell of a bank, no counter service and one of the cash machines inside not working today.
Instead of having staff just standing there, get the counter back open.
I wont be a customer there for much longer.....Pointless high street bank.
November 2024 by Carmela Whittle
I found santerder staff in Warrington very proficient and good mannered.
July 2024 by Ann O
Fantastic bank
June 2024 by Abbie V
I always have an excellent service in the branch - especially from Jenny. She is such a lovely lady, who is very caring & understanding and has helped me so much with purchasing my first home and is always very helpful when i visit the branch for any finance advice. :)
May 2024 by Briwire
Went into my local branch in Warrington with a problem with a cash ISA. Jennifer, who dealt with it for me did an outanding job and very patient and reassuring.
March 2024 by Jon F
consistently poor service from the bank as a whole and also from the branch in particular. I am so pleased to say I have finally moved away. I never joined santander but was brought over from Alliance and Leicester which was far better. This is an awful bank and an unhelpful branch.
March 2024 by Janet Stockly
Very poor customer serviceNo help very rude to customers
December 2023 by Jon Fat
consistently poor service from the bank as a whole and also from the branch in particular. I am so pleased to say I have finally moved away. I never joined santander but was brought over from Alliance and Leicester which was far better. This is an awful bank and an unhelpful branch.
August 2023 by Andrew Halfpenny
I finish work at 4 pm shuts at 3 wot use is this to a working man
August 2023 by Chris McMahon
We were given an appointment wait time of 2 months to set up a kids account. (Ok not a problem) BUT We arrived at 10:05am for a 10 o clock appointment to be told that the advisor has now seen someone else even though we are the ones with the appointment. No phone call or text to ask if we are running late. Terrible service and I will actively start looking at other accounts elsewhere to move all our family?s interests. No wonder these banks are now all going online Santander needs to move with the times and catch up with the real world. People can arrive late when travelling with a baby and a toddler a bit of leeway would have been great.
August 2023 by Michael Egan
First time I've used it in 2 years
June 2023 by Keith Lears
You go to use the outside cash machines to deposit a weeks takings and both are broken on a Saturday afternoon. Ridiculous. I don?t want to use the post office or travel to Widnes or Saint Helen?s.
April 2023 by Tommy Smith
Best bank in Warrington the staff are amazing and Friendly and very very helpful this is how a bank should be run 10/10
