March 2024 by maisie
Didn't think I'd be write a review for a post office, but alas. It's a good shop, the female staff are so lovely and go above and beyond. However, there's an overweight male staff member (not sure if he's new) that I've encountered the past couple of times I've been, and every single time there's been a problem. Usually he's just blatantly rude like complaining in front of me, or flinging my receipt without saying anything, telling me to join the next line because he can't hear me say my surname (I said I can show him it on my phone, so he had no excuse lol) or join the next line as he supposedly can't read my handwriting on a parcel. Turning the store lights off when I'm the only one in the shop, a few minutes before closing, meaning I had to wrench the door open (bare in mind i'm very obviously 7 months pregnant), and complaining out loud 'why do people come so last minute'. I was there 15 minutes before closing, not my fault you choose to complain rather than do your job efficiently! Every single time I go, there's something. Today I thought he was in a good mood as he was being nice to the man in front, but come my turn he's the same. There's no need for it. Other than him, it's a good little shop!
February 2024 by John Taylor
5 Star Service. Knowledgeable and Friendly staff.
February 2024 by Georgina Atkinson
Everyone is always so helpful here! We have a few local post offices but we always make the effort to go here as the staff always make time to have a little chat with us, are always smiling and super friendly. Our dog also loves coming to this post office too!
February 2024 by Jo Mc
I recently used this Post Office as I had important documents I needed to send. I have to say I found the staff extremely helpful, especially Sarah who explained the options and which service would be best to use for my needs. I happened to mention I also needed to renew my passport and she explained that they offer a digital service, which documents I needed to provide and they would do the rest, brilliant! I will be returning very soon! Thanks for the great customer service
November 2023 by rita mchugh
Very friendly staff and very helpful
October 2023 by Owen
Quite positively the most helpful post office I?ve been to! The lady was really patient in assisting me with a DVLA form, definitely will be my go-to post office!
June 2023 by Lorraine T
The times I have been to this post office the ladies have been friendly and helpful. Quicker for me at Stockton Heath Post Office but at times made to feel a nuisance there..
May 2023 by M Harris
Travelled to this Post Office from my work (30 mins away) during my lunch to renew my sons Passport. I was then informed that the two ladies on duty were not trained to do a check and send Passport application. Was asked to come back the following Saturday when a staff member would be in that could do it. It is nearly June and you don?t have staff on duty that are trained to check a passport!!
May 2023 by Ethel Fabulous RedDevil
The staff here are so lovely and willing to help! This was my local post office but not anymore, there are closer ones to me but I'll continue to use the Latchford one because of the staff. Keep up the good work ?? ?
May 2023 by Annie H
Never had a problem here. Staff are always so friendly.
May 2023 by A Cooke
Lovely staff, cheap items, quick and helpful.
April 2023 by Jennie B.
Super nice staff!
February 2023 by Dshan TR
After fed up with Birchwood branch went to latchford branch apply for digital application, nicest lady Joa served us with very friendly manner. Very good experience.
January 2023 by Ananda Yoga & Holistic Therapies
Staff are always helpful ?Little post office with lots of products, great assest to the village
January 2023 by Ananda Yoga Centre
Staff are always helpful ?Little post office with lots of products, great assest to the village
