February 2023 by Hannah Webster
Very helpful and friendly members of staff in the several occasions I've been in. Tracey specifically is wonderful!
October 2021 by David Lomas
This branch will not give out change on a Saturday, the website allows you to order change but the staff in the branch refuse to give it out as it is a Saturday.I think if the website allows it then the staff should honour it.Instead you are met with anger and a stern telling off.Terrible customer service, how hard is it really to exchange notes for coins?
July 2021 by Siobhan Tseesuren
2 particular staff not very knowledgeable, gives advice and then we bring the required document only to say we didnt advice you this, one of them, the rude one, insisted she haven't given the advice. I guess we were lying then. Awful service. Since RBS branch is closed we have to deal with them. Not sure what happened to providing good service.
July 2021 by Joey Boswell
Staff are very helpful. Is annoying however they still not open Saturdays.
July 2021 by chris clayton
It's nat west Bank. Could do with paying in machine outside for out of bank hours
November 2020 by Adam Shipley
Fantastic staff members always will to help and give you advice .
September 2019 by Darren robinson
Went personally to my hometown bank to certify my documents to open up an EU bank Account , 1 month later the documents still hadnâ??t arrived at the eu department despite apparently secure internal mail , still havenâ??t had a reply from the bank manager .
August 2019 by Mihalis Kaikas
1 hour 20minutes in the wait so far, just to show them my passport up close since the online plattform had not accepted it. No restroom as well...
October 2018 by Dorota
I just went to the bank ask for an appointment with mortgage consultant they told me I have to use websites to book an appointment or call to 0800.... why I can do it in bank if I am already there ?
June 2018 by prince Tanoli
Very nice service
December 2017 by J W
Located in pedestrianised area, however there is a large undercover car park in the nearby shopping mall.
Service in the bank has got much more friendly and knowledge in recent years (one could say post 2008.)
An extensive automated service centre for payment and deposits etc. However there is still the traditional counters where a staff member will be happy to serve.also a couple of ATM's just outside of the main doors.
There are a number of rooms where you can conduct your business with the bank in privacy.
Can be extremely busy at certain points in the day.
October 2017 by connor hanson
very nice and helpful staff. Felt very secure inside :)
September 2017 by Shaun Garcia
Ideal location middle of town centre staff always willing to help and assist you
September 2017 by Peter J. Thomas
I'm often here, and although at times the queues can be a little daunting, the wait is never too long and the staff I have dealt with have always been professional and helpful
August 2017 by zippo man
Ideal location middle of town centre staff always willing to help and assist you
