January 2024 by sue metcalf
Excellent and very caring receptionists and Doctors
July 2023 by Noreen Chadwick
No problem getting the telephone appointment I asked for and the doctor rang as arranged.
July 2023 by robert ogden
Great the best impeccable service I?ve ever had ,could not be better
June 2023 by Mark Blanchard
Friendly staff and everything running on time
June 2023 by Clair Birchall
Receptionists friendly and welcoming. The nurse really put me at ease, and the Doctor listened to what I had to say during my appointment.I would definitely recommend.
June 2023 by Manbearpig
I have been with this general practitioner (GP) for approximately 7 years and have visited the clinic around 20 times. However, I have never seen the same doctor more than once. Each visit resulted in a new doctor attending to me. This situation has caused me significant suffering, and at one point, I even faced a life-threatening condition like scurvy without receiving a proper diagnosis. It is incredibly frustrating and disappointing that the clinic operates in such a disorganized manner, and I believe it should be shut down immediately.
June 2023 by J F
Polite and helpful reception staff, much appreciated.
May 2023 by Stephen Cummings
This is without a doubt the worse surgery we have dealt with in the 15 years my fiancé has suffered from chronic pain. Without this medication she withdraws within a day and the incompetent staff find it hard to understand basic instructions leaving my partner suffering.We will be taking legal action for this as the have a duty of care to provide the medication that she needs. The doctors are fine but trying to deal with these rude and incompetent staff is really something else.Furthermore, their professionalism leaves a lot to be desired their attitude while speaking to people about personal information in the surgery is nothing short of disgusting. We have good legal advice due to dealing with similar issues in the past and will be making sure that these people will be held accountable for Leaving my partner without her medication. It's an absolute joke.Two weeks we have been at this surgery and had nothing but hassle they even made my partner call 111 who told us they should be sorting this as there is already a strain on the NHS I honestly don't understand how these people can get simple instructions so wrong.My partner is now in floods of tears and suffering unnecessarily once again when we have an important appointment at alder hey childrens hospital following my 9 month old babys heart surgery. My partner now can't make this appointment due to these peoples incompetence!!!!
April 2023 by Julie Ingram
Very efficient and caring practice
April 2023 by Allison Palomba
An exceptional level of care and support received today whilst visiting the nurse at my GP surgery.Aside from being friendly she spent time answering all of my questions and very much helped to put me at ease.A genuinely lovely person.
April 2023 by lee ashburner
Patients coming to the surgery should not have to listen to the reception staff gossiping, calling other staff members and talking about there personal lives whilst waiting. They talk as if nobody can listen but talk that loud you can't help but listen. Very unprofessional.
April 2023 by TRACY ECKERSLEY
Beth was friendly and made me feel welcome
February 2023 by Robert Houghton
Doctors and nurses are great but reception staff need to improve there communication skills especially when talking to patients on the phone. They seem to have attitude problems. Not helpful or understanding.
February 2023 by Janet Houghton
Doctos very understanding dr howe great doctor reception staff not was sorting a query out with 2 staff at window and one at back of office started shouting at me and interrupting was nothing to do with her can never get threw for an appointment emergency appointment don't exist plus what surgery does not have a doctor in building like friday 24 Feb good job there isn't an emergency
December 2022 by Louise Buck
The doctor was very nice, and well spoken, explained everything to me.No problems whatsoever with doctor. Thank you for your advice.