December 2023 by Nicholas Brooks
Always a delight to visit this branch. Staff are friendly and always helpfull.
November 2023 by Callum Waughy
Fantastic service, opening an account took a matter of minutes after applying online. Walked in, handed over my passport and 5 minutes later she comes up with a sheet of paper and the account is open. Customer service friendly and efficient, would recommend and miles more cohesion then a certain blue bank across the road...
September 2023 by Ben Morley
Went in to deposit cash, I needed money bags and place to actually count the money too. They supplied me with everything I needed and all the staff were friendly and helpful. Everything you expect when walking into a bank
September 2023 by Manjit Johal
Would of given ZERO if I could. Worst Bank ever so far taken me 4 days to get my Mum's safety deposit box back from them. Won't call me nor let me know what is going on. 43 calls in 3 days.Absolutely disgusting they have no respect whatsoever for their Customer's
April 2023 by Francine Murray
Quick service
March 2023 by Albert H.
Had an appointment arranged (Warrington Horsemarket St branch) to see Joanne Price on Monday 20 th March 2023. I got a reminder of the appointment on my mobile saying should I wish to cancel or rearrange... I tried to reply on my mobile and could not!So tried phoning their 03453 numbers, failed misserably again - I needed to say unable to attend through health issues, needed to cancal!A better method than this is needed to contact directly, a simple local phone number of the branch would have been a blessing...Jonnane Price would be still awaiting me and I wasnt turning up!
August 2022 by Kishore Sagar
AVOID Banking with Lloyds. Their website and customer services are terrible. I was trying fill in the credit card eligibility form and after filling in the details the website doesn?t provide proper reason(s) for non eligibility. It simply gives a binary answer of yes or no. The form also asks nationality, I strongly suspect they are profiling people based on nationality. When I called the customer representative, their response is atrocious
August 2022 by Itamar Azoulay
Amazing help from the general manager who was actually helping on the ground and not sitting in an office and similar great help from his business manager. Thank you
August 2022 by amrita gold
wasted 3 hours in there for no one to assist me properly
April 2022 by Denise Hesling
Came in yesterday and needed some adviceWe met with Luke who was on customer service desk and I have to say that his customer service skills are excellent he was very engaging and new the answers straight away to our questions and pointed us in the right direction, thank you
January 2022 by Richard King
Staff need retraining. Had to leave and go to another branch to get an issue resolved.
July 2021 by William D Hughes
Visited the branch yesterday to open new current and savings accounts and was very impressed by the level of service i received. Suzanne the personal banking manager was both helpful and pleasant and came across as someone who genuinely enjoys and takes pride in her role. The bank was extremely busy but that didn't prevent Alex, the branch manager from taking the time to welcome me as a new customer. The feel and atmosphere as you walk in is, in my opinion, warm and welcoming. Overall a pleasant experience and a decision i wish id taken a long time ago. Well done Lloyd's.
September 2020 by Christopher Davies
All the staff here are great and my favourite Marion I love, she is so nice.
July 2020 by Ant's Auto Mobiles - Fergie Fleet Ltd
No deposit envelopes in cash machine
October 2018 by Bill Hughes
Visited the branch yesterday to open new current and savings accounts and was very impressed by the level of service i received. Suzanne the personal banking manager was both helpful and pleasant and came across as someone who genuinely enjoys and takes pride in her role. The bank was extremely busy but that didn't prevent Alex, the branch manager from taking the time to welcome me as a new customer. The feel and atmosphere as you walk in is, in my opinion, was warm welcoming. Overall a pleasant experience and a decision i wish id taken a long time ago. Well done Lloyd's.
