March 2024 by mrs miggins
EVERY single time I go here it's the same..can't find my prescription ask me my name over and over..long Q's..2 assistants dealing with 1 customer? Today a trainee shouted from behind to ask me if the medicine was THIS? shouted for everyone to hear..Good job my Needs Weren't PRIVATE! i had to SIGN today which I never usually do as im a pensioner. Today is my last visit there EVER..
December 2023 by Sarah Hankey
Terrible pharmacy. They have nothing at all in stock on prescription. The past 5 times I?ve been, they?ve never had anything that I?ve needed for my family members. I try and avoid here at all costs now.
December 2023 by Jess Springall
While I understand it is not the fault of the pharmacy that they cannot get a medication I am prescribed I do find it absolutely abhorrent that they did not contact me or my next of kin by phone nor inform my mother who picked up the rest of my prescription that they could not get one and to call my doctors. It took me calling to find out because I was confused why I had only been charged for three items and not four.I dread to think if this was life saving medication for anything and thankfully it is not however this is absolutely disgusting customer service to not even let the person with the prescription know that there is an issue.
September 2023 by Dave Armitage
This local chemist is an absolute disgrace. It as always been poor,but is definetly getting worse. Called in this Monday around 15:30 with the wife to pick up her urgent prescription. We where welcome with absolutely no electrical power at the premises and in total darkness. The chemist should not have been even open for business breaking Health and safety laws.There were electricians with equipment sprawled all over the floor. With no power obviously the computer system was down. The lady at the counter asked if we had received a text, but obviously there was never going to be a text with all there IT systems down. I explained to her that the chemist should not be open under these conditions. So on the day picked up half the prescription. Today, the wife anxious about the important part of the prescription called the chemist directly. A gentleman advised that the prescription was ready for collection. So less than 5 minutes later the wife went to the chemist and was asked if she had received a text message, but already had it confirmed it was ready. The staff could not find it. It was eventually found by the pharmacist in the out basket. This chemist needs immediate live saving attention.Many thanks for the copy and paste response by the owner.......see review 3 months ago. The electrical work being carried out was an upgrade and not a emergency. The chemist had no power or lights and should not have been operating under these conditions. The service that I witnessed was nothing to do with funding ......just chaotic bad management.
August 2023 by Jim Randle
Would of given 5 stars but for the fact its closed at lunch which is frustrating sometimes. Other than that very happy with the service and customer care.
July 2023 by Sam Jones
horrible chemist.came last week loads of workers laughing on ther phones in the back noone bothering to serve customers
June 2023 by Andrew Upton
Great to have local pharmacy forour community. They have had a number of staffing challenges in recent months but still continue to give great service. We need local services
May 2023 by Carole Clark
Polite and friendly staff, prescription always ready when needed.
April 2023 by Leah Ashe
Great little chemist, great staff
April 2023 by Harvey Nichols
thank you for delivering my meds plus the chemist rang last month to check everything was ok with one of my tablets nice to know I'm being looked after
April 2023 by Geraint Morgan
Friendly helpful staff. Handy and easy to access.
April 2023 by Debie Thomas
Really helpfull pharmacy did exactly ? what they seid on the tin THANKS bonus just round corner it's good to shop local ?
December 2022 by Data Protection
Extremely rude. When asked why medication was missing I was told that GP hadn't sent a prescription. I then asked why it was on the list I hd been given. I was told that the list was a repeat prescription not a current one. I queried this and asked how when I hadn't had this medication before and the reply was "Ha and you're not going to get it now." Changed pharmacies immediately.
December 2022 by lisa b
Great little pharmacy. Loving all the bargains on the back wall. Very quick with prescription too :) friendly staff
November 2022 by It's only Me
Great little pharmacy. Loving all the bargains on the back wall. Very quick with prescription too :) friendly staff