December 2023 by Lawrence Herbert
From start to finish Chris at Dream Warrington provided an exemplary service and I would highly recommend them to find the right mattress for you!
December 2023 by Amy Hill
Brilliant service by Toni in the Warrington store. She made our mattress shopping experience easy and got us to the right mattress and even sold us new pillows. Thanks :)
November 2023 by Mike Cooper
Excellent service from Chris at Dreams Jn9 Retail Park in Warrington. He spent a lot of time advising and assisting us in the purchase of a bed and mattress. Their Sleepmatch assessing bed was amazing at what it calculates you need for an optimum sleep and Chris' product knowledge was first class.
October 2023 by Tom Yates
The staff was very helpful with great knowledge of the items we were looking at, we did not feel pressured at any time but help was there when ever we needed it, Great Service.
October 2023 by Kathy Stokes
We were helped by Debe who was absolutely a delight to deal with.She was so knowledgeable, helpful and PATIENT as well as endowed with a great sense of humour. We would have no hesitation in recommending Dreams but mostly Debe.
October 2023 by Heather Fuller
I was so pleased with my purchase from Dreams Warrington on 22/9/23. I had been wanting to look at a new bed for some time, but with my disability and mobility I get anxious shopping and I had put it off for some time.Anyway, my son came with me and Chris Rogers the salesperson was absolutely wonderful and very supportive in helping me make my purchase. He looked after us with refreshments, comfort breaks and generally putting my mind at rest. He guided me through all I needed to know and was extremely patient.I am so grateful for all that he did. The store was clean, comfortable and easily accessible on my mobility scooter....even to get upstairs. Thanks Dreams, and thanks especially to Chris. I cant wait for my bed. Highly recommended.
October 2023 by Rosta K
Dreams yes you can dream but be careful when delivery drivers let you down with your new mattress they are always 2 in van but only one carrying your brand new mattress which can be damaged easy as happens to me and resend ? Nooo they no resend me new just lie on phone they just Sally tappe the rip bag and clean mattress which worth 1.8k just why should be OK with that? I think no one will be happy just 2x bad experience with customer service and delivery service no more again
October 2023 by miha ela
Lovely experience! Dee was amazing.. She explained everything I needed so well . I wasn't planning to buy a mattress, just the bed frame , but I did, and I m so pleased that I had . The delivery time wasn't so pleasing ?
September 2023 by Aimen Saeed
Horrible experience. Poor customer service. Not recommended
August 2023 by Jo Tinker
Very pleasant experience right from walking through the door, and where we were greeted by store staff. Not over bearing at all but on hand to assist when we needed it.Toni (Warrington store) was very helpful with our questions and recommended the sleep master machine to aid our mattress selection.We ended up buying exactly what we required.Brilliant service all round, thank you!
August 2023 by shirley darlington
Dreaded buying a new bed not really sure what we wanted so wondered into dreams? we were treated with dignity and respect by Toni? we were offered drinks, a turn on the mattress analyser then shown a choice that were suitable for us with different price ranges for all pockets. But the service didn?t end there she was so kind when my hubbie had a bout if vertigo after getting up too quickly from a bed. Without any fuss she fetched him some water and left him to rest while he recovered. Excellent free delivery service with options for old bed collection and constructing new bed, which she kindly discounted for us. A really good service and we were made to feel special (guarantee if it?s not suitable we can swap it after 30 nights, can?t get fairer than that)
August 2023 by B C
Really helpful when choosing a matress as we were not sure what we wanted. The sleep match machine narrows it down and the staff then guide you through the best recommendations.
July 2023 by Jordan Clayton-Priestley
Good advice, not pushy sales, great experience.
June 2023 by Vicki Dale
Dee was great throughout our visit and supported my partner and I in purchasing our bed. She offered refreshments, whilst we made our choices, provided pillows, whilst we tried the mattresses the sleep machine, advised us to try, matched to our individual needs. She didn't rush us and her manager, also couldn't do enough.
June 2023 by Neil Callicott
Very helpful and knowledgeable staff, not at all pushy, showed a choice and gave us time to browse, a nice coffee. Really impressed thanks to Toni and Bob.
