December 2023 by Jamie M
The staff are useless !!!it?s pointless ringing as the phone is on silent in the store so they can easily ignore it so don?t waste your time and if you do turn up they tell you the prescription isn?t readyThe staff are too busy in the back having personal conversation to help people, disgraceful
November 2023 by Ash Benting
This place is an absolute joke, calling over 40 times to get through, takes 3 days for meds then to top it off they mess up medication, AVOID this place, the staff are lazy
November 2023 by Daisy Blancoluna
Worst pharmacy in runcorn and widnes.
October 2023 by Julie Taylor
Worst service ever... phoned today with an enquiry to be repeatedly CUT OFF!!!! Shocking service
August 2023 by amanda mitchell
I have rang this pharmacy up about 8 to check if my pills are ready and no one picks up pluse I also looked it up on Monday witch was bank Holliday and it said it was open but times may be different I went down at 10 and it was shut but did say was open online this is not fair on people especially if you don't live that close to it
June 2023 by Caroline Welsh
Shocking servics from this chemist. 3 days to get a prescription ready is not acceptable at all. This is the 2nd time this has happened now. I have now changed chemists. Wouldn't even rate it a 1 star.
May 2023 by Dave Done
Apalling customer service!! Constantly rejecting phone calls or just allowing the phone to ring and then rejecting the call. I have emailed in as this is NOT an isolated incident and is happening to a LOT of other patients/customers. AVOID!!!I have emailed the Head Office and also NHS Complaints service to raise it.
February 2023 by Rachel Gore
This pharmacy used to be one of the best around. The people they have hired are rude, disorganised and lack diligence. Seeing there lack of organisation in the medicine cabinets which is viewable to all public should be enough to deter you from using this pharmacy. It's that bad they have to order your medication in because they can't find it because of the lack of organisation. A place I used to once rely on has become a place that would benefit from closing or hire medical staff that know what they're doing.
August 2022 by Kate Schon
They haven't got a clue what they are doing and then try to pass the buck onto the doctors, not professional at all to be shouting out to customers
August 2022 by Jennifer Thompson
This used to be a good chemist. Since new staff have started there I have been constantly messed around with my prescriptions and no-one bothers to answer the phone when i try to check if it's ready. Get text saying it's ready then when I get there I am told it isn't. So I have to argue that they've sent me a text and pester for them to check again. New young girl there has an attitude and can't check anything properly, tells me every time I go there that it's not ready. So I end up aking why, every time, and thankfuly another member of staff steps in and as if by magic i get my prescription. Can't be bothered getting stressed out anymore when I need my prescription, going to try a new chemist.
August 2022 by Dale Woodbrignall
It's the worst chemist ever been to never got a prescription right over the last 3 moths they have lost my prescription now thay say I have had tablets not had having to go back to doctor to have a new prescription staff are rude and look at you as though they have done nothing wrong don't use them they will mess it it it
December 2021 by Melissa
The staff are useless. Imagine queuing outside for 20 minutes to then get to the door and them tell you that the till isn?t working so you can?t buy anything. If the staff used their brains, they would put up a sign or something so they don?t waste peoples time. Not to mention they?re all just so rude. Seriously, avoid this pharmacy!
December 2021 by Andrew Burns
Worst pharmacy in the country. By far the most incompetent there is, do not recommend them at all, avoid like plague.
December 2021 by Diane Mercer
Everything, despite a long queue outside , that you can be waiting over an hour for . When you finally get in they tell you that they haven?t got your prescription ( that they have had for over a week ) items in and they haven?t even ordered them .
Appallingly atrocious service . Chaotic inside they are so disorganised.
November 2021 by Ruby Garner
I have rang the pharmacy 30 times with no answer about an urgent prescription request
