March 2024 by Piotr Dowolski
Open only 2h a day, disgrace.
February 2024 by Helen Hushin
I haven't been getting my post or parcels properly recently and haven't seen my regular postman for a while also we put a safe place on the app for our parcels and theyve been taking them back rather than leaving them behind so I've had to go inconveniently to pick them up when you get to the sorting office it's shut because it's not open for long enough hours for people that work. It's rediculous.
February 2024 by Andrew Ward
No comment.
November 2023 by Aneta Kwa?nik
opening hours only for non-working people. If you work in the morning, you have no chance of receiving the parcel.
September 2023 by Paul Dewell
Very helpful and polite. Same cannot be said for royal mail app. Said to deliver to post office tried to deliver to house again. Had to go to delivery office to sort and pick up.
September 2023 by Tracy Given
Iv always had really good postal service. Every post man Iv had as always gone above and beyond their duties ?
August 2023 by Chris Mould
Quality service from the Royal Mail, I?ve had the odd issue with them but they resolved them to my satisfaction. Always a friendly postie as well!
August 2023 by Dorota
If that depot is open for 2hrs only in the morning, we need more places where collections points will be created. For me personally that's ridiculous that depot near me is open only for few,sorry not few ,2 hrs where I'm a working person on shift patents and nobody will go and collect it for me.
July 2023 by Matt F
Disgusting, lazy service. They never leave parcels just stick a red 'sorry we missed you' card in my mailbox. I live in flats with a communal postbox area, the worst part being that my flat is five feet away from the mailbox, and I left a sign on my letterbox politely asking that they try and knock as I'm usually in. It even has my phone number on it. It would be much easier than going round in circles filling in cards and taking my items back! I would understand if I genuinely wasn't in, or my flat was several floors up. But the door is literally five feet from the flaming mailbox. Lazy, incompetent and repeatedly useless royal mail. I never have such issues with courier services. Never. I note the most recent review before mine has the exact same issue. I wonder if we have the same lazy postman or whether it's just laziness across the board at Runcorn delivery office. Furthermore I just tried to go and collect my parcel (ie do the postman's job) because according to the website they're open until 4. No, there are new opening times when you get to the front door, only open from 8am-10am, when most people are commuting or in work. What use is that? You are all terrible. Utterly useless organisation.
June 2023 by Caesar Niki
Royal Mail service is disgusting.They never go to knock on your door, they just throw a red card in your letter box saying ?You missed your delivery because no one was home? and leave just to come back the next day and perform the same useless action. After the second attempt you have to go to the post office to collect your items by that time 3-4 working days have passed. I ordered some urgent medical items and paid for 24 hours guaranteed delivery and they mess it up like this on purpose? I have complained to them multiple times, I told them to call my number so that I can come down to the mail box room if their postmen are too lazy and can?t be bothered to come to my door but they just don?t care and do the same thing again and again.Probably should sue them for damages?
April 2023 by Brett ?The Gruffalow? Spiers
Does what it says on the building... terrible parking though
April 2023 by Liz Harold
Sick of royal mail not delivering my mail to me whenever there is a small parcel they don't deliver it they just put a card through the door for me to go collect it on the next available day ,but this isn't going to get answered they never are .
April 2023 by Just Websites
Located in a difficult place, not 1 single parking space. Yellow lines and street narrowed with cones for a cycle lane that's never used. It's just a really bad location for collecting parcels.
January 2023 by Esmaeil Sadeghi Taghiabad
Typical collection point, one clerk dealing with a loooooong queue, very slowly.
October 2022 by Dewi Jones
Small office to collect items. Monday opening is only half day. No late opening hours so people can collect after work. No parking near office. No shelter when waiting outside so you get very wet and cold if busy. Staff are OK no great urgency in them.Get a lot of junk mail delivered even if I don't get mail
