March 2023 by o wen l
I am very happy to get enthusiastic help today, thank you very much
February 2023 by Crystal Crystal
Very helpful staff
January 2023 by Anne Easton
I needed help to use the printing machine and the lady went out of her way to help. So impressed with the service given.
November 2022 by alex bellfield
Opening times are awful 9:30-3:30 and closed weekends. How am i even meant to go there if i work a 9-5
September 2022 by Tom94
Brilliant branch, fantastic counter staff, I use them weekly.
September 2022 by Chris Morrison
all they seem to do is push you to online banking or use the self service machines, terrible and awkward opening times
December 2021 by Emma Jooste
This bank accepts my wages in yet does not actually provide opening hours that allow me (an employed person) to go in and take the cash out. Ridiculous especially if you need more than the cash machine limit!!!
December 2021 by Mark Arnold
It's a Bank ?
July 2021 by David Coveney
Use these guys for one of our accounts. They have the usual restrictions of all high street banks, but they've always been reliable and fair with us as a business.
August 2019 by Jenny
The worst customer service I ever experienced with any bank. The lady at the counter keep asking me to do everything in self machine. For example I need to get 600 out in one day, and the lady just change the cash withdrawal limit for my account and ask me to go to cash machine. Then I had to drive to Asda shopping centre to try to get the money. . The other day my mother need to put some cash into her UK account, she asked her to use self machine again .
May 2019 by Carolina Fernandez Pereira
I opened an account here a few months ago. The manager who helped was extreamly helpful, we booked an appointment and opened the account the same day. The bank manager could not have been nicer. Helping explain how their banking system worked, helped get the online banking passwords and set up, helped with setting up the app, and explained how to work them. I have never experienced such a great service from a bank. I would give more stars if I could.
October 2018 by Wing-Nar Lam
Appalled that such a 'well-respected' bank can treat customers like this.
July 2018 by Happy Grump
Most dreary place ever. Closed account couple years ago as I was tired of miserable counter staff. Not sure how it stays open as there's no parking, as such, and Shopping centre Shopping City has better banks for facilities including parking!
September 2017 by Ryan Lewis
Poor opening hours, dreadful customer service
