October 2023 by SP Kelly
I booked in for an oil change and adblue top up. On my invoice it said my battery needs replacing, the car is only 2 years old. My very experienced mechanic friend said batteries should last 4/5 years and more. I suspect they are scaremongering to create sales.
October 2023 by ChloeVixen
Had an MOT done here a few months ago and was told that my car had failed and needed new wishbones. I decided to replace them myself as the cost was around £600 which is a bit steep and I know a fair bit about cars anyway so figured I'd give it a go. When I took the 'old' 'corroded' ones off they looked brand new ? I replaced them anyway so that I could pass the MOT. But after recently getting a record of all of the previous MOTs, I noticed that the car had it's wishbones replaced 4,000 miles before! There was absolutely nothing wrong with them. They straight up lied to me probably hoping I'd book in for the repair. I'm absolutely disgusted, DO NOT go here unless you want to be ripped off. I will say Kyle is absolutely lovely and very helpful, he is a credit to the company.
October 2023 by Alistair McClean
I came by on a Saturday near closing time with a minor issue. Spoke to Lammy and he sorted me out immediately. Much appreciated very grateful for his help.
July 2023 by Paul J
Superb customer service when I had my front tyres replaced. I will be going back when I require any more work undertaking.
July 2023 by Paul Stewart
Super helpful staff. Went above and beyond to help me reattach my son's registration plate.
July 2023 by 4stars &over
Great customer service, happy and helping staff
July 2023 by Sharon Pugh
It?s always easy to make appointments at halfords with the added bonus that they work Sundays too which helps full time workers. They carried out a quick MOT re-test while I waited and the staff are always helpful and polite. Brilliant service
July 2023 by Wes Sharp
Popped in as coolant warning had come on. Unfortunately they don't sell coolant but a chap called Kyle went out of his way to give it a top up and some advice too. He was super helpful. More Kyles please ?
July 2023 by D; Ga
Don?t use this garage!I have been miss sold rear shock absorbers, costing me £336.Original shock absorbers were taken to a third party garage and tested to be ok.Also I was charged £210 for 1 tyre when on their website it should?ve cost £155 fitted.It is very expensive and they charge you for jobs that don?t need doing.My advice is to avoid going there because they will rip you off.I am currently in the process of trying to make a formal complaint.Update - 06/05/23 Halfords customer service, we?re actually helpful and have refunded me for the shock absorbers.Service: General repairs & maintenance
July 2023 by George K
Had the pleasure of dealing with Kyle who was very polite and quickly slotted me in on the day to do some diagnostics on my car regarding my ABS light coming on. He was very friendly and knowledgeable and referred me to a specialist to look into further as I had more issues than my car was showing. Highly recommended for their great customer service.Service: Electrical
June 2023 by Dee Watson
Kyle was super helpful, would definitely use Halfords Runcorn again.Service: Tires
June 2023 by Bev Sanders
Great experience today. Nothing too much trouble, checked my daughters car over before she drove to Edinburgh .The manager was so helpful, would definitely recommend this auto-centre to friends and family.
June 2023 by Jamie Crane
Popped in to get help on with coolant. Guy there was super helpful and honest, only needed a top up ?. He topped it up and advised me when to get a coolant change and everything. Highly recommend ?.
June 2023 by Cam Barnett
Came in last weekend to get my air-conditioning looked at another garages weren't able to figure it out, I dealt with Thomas and Kyle on the day and they were both brilliant, managed to diagnose and fix it a lot cheaper than I was expecting, and communication was spot on as well, would definitely come back to this Halfords if I need anything doingServices: General repairs & maintenance
June 2023 by Janet Pill
Excellent customer service all staff are helpful polite and went above and beyond to help me will definitely use them again thank you
