March 2024 by Natalie Chesworth
Shame to hear staff moaning about a call from an elderly guy who didn't know what he was on about, and how it was such hard work. Be better than that, patience and kindness costs nothing and that one day could be one of your relatives - I'm sure you'd be livid hearing someone be so rude about them.
March 2024 by Carol Bond
Very helpful pharmacist I spoke to tonight,He talked me through my prescription and how to take my new medication ...excellent service
April 2023 by Stevieb66
Unhelpful and inconsistent - try buying medicated eye drops for someone with an eye infection !I?ve been sold them once then on two other occasions it?s a flat no despite me describing the exact same symptoms.Really unhelpful and offer no alternative products or recommendations, zero empathy, clearly don?t care - what a bizarre way to deliver customer service for someone who has an ailment. I went elsewhere and bought them. One star is pushing it here
December 2022 by S Etes
Whenever I come here for prescription the answer always is they don't have it. They scheduled me and my husband for flu vaccine and when we got there pharmacist just said the person doing the vaccine has gone home and so we better just go to a different Well pharmacy. Another one, I got there 7mins before closing time to pick up a private precription then the pharmacist said they couldn't find me in the system but then because it's nearing 1pm they can't help anymore because the store has to close. The other day I was also picking up some pills and the pharmacists were talking about my prescription and laughing about it then said they are giving back my prescription and I can go to any other pharmacy to find it as they don't have it again!! Not helpful at all.
October 2022 by The Beautiful Eyelash Company
Always very helpful
March 2022 by Hep
Always a great chemists, good knowledge and the staff are delightful, friendly and welcoming
January 2022 by R R
The counter staff are lovely and friendly and helpful. They?re a credit to the company.
August 2021 by Randi Rabbit
Prescription hasn't arrived for the 2nd month in a row, tried tens of times today to call and they're picking up and hanging up again, just like last month, ignorant and inconsiderate people, I am dependant on my medication and have to chase it up for the next few days probably before getting anywhere, I wish there was a main office I could complain to.
August 2021 by Jamie Griffiths
Tried calling a few times over the day and the phone was hung up multiple times before connecting, quite rude
January 2021 by Jackson Lamb
Went in to ask for advice on treating a rash. Pharmacist was sat 10ft away (could see the top of her head) and couldn?t be bothered to come out to see me she just relayed instructions via a shop assistant. Not good service at all from a community pharmacy.
November 2020 by Anfield View
Went in to ask for advice on treating a rash. Pharmacist was sat 10ft away (could see the top of her head) and couldn?t be bothered to come out to see me she just relayed instructions via a shop assistant. Not good service at all from a community pharmacy.
September 2020 by Hardy Demon
Went in to ask for advice on treating a rash. Pharmacist was sat 10ft away (could see the top of her head) and couldn?t be bothered to come out to see me she just relayed instructions via a shop assistant. Not good service at all from a community pharmacy.
September 2020 by Ian Coop
All staff superb ,pharmacist offered me some water so I could commence my antibiotics straight away
January 2020 by John Sharman
Extremely popular and polite staff very helpful.
September 2015 by Star Light
Long waiting times for prescriptions, they need more staff as 6 all together is never enough when waiting!!! and waiting!! and waiting!!! get yourself together coop
