March 2022 by Simon Lovell
Truly an awful institution. When my father passed away every single one of the financial institutions I contacted (over 20) was very helpful with the process of providing the information for the Grant of Probate, with the exception of this one, who made the process far more complicated and time consuming than it needed to be. This delayed the Grant of Probate by several months, causing a huge amount of distress to my bereaved mother. DO NOT GIVE THESE PEOPLE ANY OF YOUR MONEY. Your relatives will struggle to get it back should you sadly pass away.