August 2025 by tyler kennedy
I think it's nice that sports direct use manly special needs staff members in this store but it does affect the customer service
August 2025 by Reney Savio
Went to this shop today to get my son some running shoes. Absolutely shocking service. The did absolutely not want to help us don?t know if it is because I am deaf and had to ask for assistance from son to know what was being said as sales assistant refused to look up at us so I could see his face. i will never purchase anything from here again. I?d rather go without or drive to another town.
August 2025 by janette forrester
Rude unhelpful and ignorant staff. Will never get another penny from me.
January 2025 by Dan Claire
Just an awful experience today, go elsewhere. There are barely any staff around even when the store is full. The ones about are actively avoiding customers. There were 10 different customers in the shoe section trying to find someone to speak to about shoes. If you do find someone prepare for them to be rude, uninterested and visibly annoyed you dared ask about shoes. Cannot imagine how many missed sales go on there, guess they are not paid on commission.
September 2024 by Anthony
Staff are awful, parents don't go here for kids school trainers, they talk to you like dirt in front of your children.. Horrible place
February 2024 by Nathan McDonald
Some of the staff were lovely and helpful, others need a serious attitude adjustment. It was close to closing and every 30 seconds you could hear them on the radio trying to hurry people along. Felt pressured to purchase. I get it, nobody wants to stay after their shift has finished but the girl who helped didn't seem to have a problem, just the rest of them.
December 2023 by JOSEPH NIBIN GEORGE
Today( 21 Nov 2023) I tried to return a product purchased from this store in Northwich, and the manager in the store refused to give a refund claiming that I washed the product..The product was not washed and hence I wanted get a refund as it was within 28 days of purchase. He was very rude to me after selling the poor quality Everlast Hoodie prem OTH. Never expected this kind of poor attitude from the store manager...
November 2023 by linda green
Rudest management staff I have ever come across! So damn rude! Would never buy from this company ever again!
October 2023 by Gary Hough
Wide selection sizes seem very random
September 2023 by Simon G
Customer service..... one member of staff on the tills, the rest generally wandering around or pushing around a broom equally aimlessly despite a queue.Mostly just more expensive products now it's at Baron's Quay. If another half decent large sports shop opened in Northwich this place would have to close...
August 2023 by Irena Pradzynska
Good place to buy football shirts,football balls,child boots,etc.There's even a GAME in store which is a bit useful if you wanna find new games on your Xbox or PlayStation.
June 2023 by Barbara Lincoln
All your staff at Northwich were amazing at recovering my Grandsons phone thank you very much
May 2023 by Gwenda Oldfield
I am surprised by the negative posts, I have found the staff here to be courteous and helpful at all times, whilst products are good value for money with good offers.
April 2023 by Alex Toomey
I had a thrilling experience at Sport Direct Northwich thanks to team leader, Mr. Owen. He fulfilled my every need and wasn?t afraid to get down and dirty when measuring my feet (despite me not showering in the morning). I hope when I next return to the store I get to see Mr Owen again, he?s the light in my darkest days.
April 2023 by Allan Arm
Shop was open at 9amVery helpful staffSaw what I wanted online and went into the shop asked staff a couple of questions both questions answered and pointed in the right directionLeft the shop with exactly what I was looking forHappy experience
