July 2023 by Nathan Hall
As a tenant with leaders i cannot fault the experiences they have given me, everything is above standard especially Paula, my property manager whenever I have any issues and I need the landlord to confirm anything I always get a response back and I am always kept up to date with everything and anything I ever ask and that makes things run so much smoother
June 2023 by Wendy Corbett
Excellent lettings agency, full support and advice given, would highly recommend. Thank you to all the team especially to James Johnson and Finlay Gaspar both who have been very helpful
May 2023 by Bernie Hepworth
I have had a brilliant experience using Leaders in Northwich, from the first contact to the moving in and then moving out process they have been excellent, especially Paula McCafferty, would highly recommend - thank you
March 2023 by Lacy Grimes
As a tenant I've had a great experience with Leaders, the staff are lovely and responsive. They have been supportive from the very beginning of my application process all the way through to the end, and always helpful with issues - even during the freeze when so many people, including myself, found themselves with frozen pipes, my property manager Paula was able to provide crucial information to enable me to get my water back up and running quickly and I did not even need to wait for an engineer.Their maintenance reporting system is easy to use and I always had a quick response back from Leaders and their contractors.Overall, I highly recommend leaders for renters!
March 2023 by reece massey
I am a first time tenant, have loved the tenancy left it 10 times better off than what we got ant the start of the tenancy, and have been neglected and extorted by this company. They haven?t fixed a thing during the tenancy. Neglect basic safety requirements and then at the end of the tenancy charged an extortion amount based on pulling apart every micro detail to squeeze more money out of a tenant that they know they can extort. Complete put me off renting and using a corporate business.
February 2023 by Mohammad Mohammadrahimi
DO NOT WASTE YOUR TIME WITH THIS AGENCY ESPECIALLY WITH ( TOM) THE MANAGER? ABOUT LETTING A PROPERTY.I visited for first time at this place ,very poor customer service, No recommended to get letting from Tom?Wish I could give less than one Star ?Note that Chloe Wilson was absolutely brilliant she deserves 5star .
December 2022 by Gordon Turnbull
Always a professional service from a great team in Northwich .A special mention to Paula McCafferty who is my property manager. I have been dealing with Paula for several years and she is excellent in her role. Nothing is ever too much trouble and Paula is a credit to Leaders Lettings
December 2022 by James Walker
Paula (within the Northwich PM team) has looked after our properties for a while now. She is a good communicator, gets the jobs done in a timely manner and is a pleasure to deal with.
December 2022 by diane fox
My experience with Leaders in Northwich was nothing but exceptional. Hannah was the letting agent helping me and she made it a simple an pleasurable experience on my end. Before I knew it, I was walking out the door with the keys to my new place and a lovely gift box. I would recommend Hannah to everyone.
November 2022 by Neil Houghton
This review is in recognition of excellent service from Emma Perrin in the Northwich branch. She is organized and efficient and if she hasn't got the answers straight away, she'll go and get them and as a contractor that's great to deal with. Thank you.
November 2022 by German Lee
This is the first time i rent a house. James Leigh is the Lettings Negotiator of Leaders. He is always patient to me as I know nothing on renting there. I faced quite complicated difficulties in my renting process. He put much effort to solve all the problems appeared in the renting procedure. He even gave me opinions on how to handle my business. Whatever I asked, he must answer me. He always reply to my email or call me back swiftly. I am really appreciated for meeting James Leigh as my letting negotiator. Five stars are not enough to express.
November 2022 by melissa lamonby
I have worked with leaders for a number of years now and I have just let a new property with Emma Perrin as the property manager. Emma is lovely to speak to and has been amazing throughout the process, she consistently keeps me informed and understands/performs what I expect from a property manager which is all I can ask for.
November 2022 by Martin Coles
Have found Leaders Northwich to be an excellent management company.In particular, Emma Perrin, through good communication keeps both the landlord and tenant happy.Not always easy!
November 2022 by Mrs Lockett
Big thank you to property manager Paula McCafferty for her work this last year (2021). Her professional, knowledgeable management ensures I feel confident my property is in good hands. Faultless communication skills and prompt, consistent customer service makes her a 5 ?? asset to the company.
November 2022 by G K
Emma Perrin is the Property Manager for Leaders in Northwich and looks after our property maintenance. Today we reported a minor (but important) issue and she was on it from receipt, The whole thing was resolved by her within 20 minutes of the report going in. Excellent customer service!
