June 2025 by Neil Grady
Really good service had new battry in my G shock it was sent off to casio and came back in 2 weeks sealed and pressure tested really pleased
May 2025 by Alicia Walker
Got 2 links taken out my watch, brilliant customer service, amazing staff.
March 2025 by Hannah Williams
Val and Hazel were so kind and lovely to me today, with a really difficult time for me at the moment they helped me find the most amazing locket, put my precious photos in and made me smile. Thank you for making my day both of you
March 2025 by Kyle Smith
Me and my partner went in earlier today to have a look at wedding rings. Val assisted us and was more than helpful, polite and very knowledgeable. Great experience and looking forward to picking up our rings very soon ??
March 2025 by Tim Davies
She said yes!!! ??
Thank you to the staff at your northwich branch, Hazel looked after me, she was super helpful and answered all of my endless questions with great patience. The rest of the team on shift on both visits that I made to the store were very friendly and made me feel very welcome. Thank you guys so much, realy made the experience absolutly great
February 2025 by Richard Miles
Visited my local Northwich store this cold afternoon after Timspsons gave up after 2 attempts to re fit a watch strap pin. Metal strap is very close fit to the watch body (Tag). Very nice lady never lost her sense of humour (or patience / persistence) and several pins later before succeeding after nearly 30mins of coaxing/ cajoling the pin back into place. Refused several offers of payment, where else can you find such a friendly, nothing is to much trouble approach to helping these days?. Only downside is I didn't get the ladies name to add to my thanks personally - highly recommended customer service.
July 2024 by Nigel Mallett
Absolutely fantastic staff helped me out with my tarnished necklace so a big thanks to hazel kate & val at Northwich branch xx
July 2024 by Paul Christian
Northwich branch just saved me from constantly checking my phone for the time. A speedy repair to my watch bracelet. Excellent and friendly service.
June 2024 by Lizzie Hampson
We had a really good experience. Kate was amazing and went above and beyond for us replacing my engagement ring. Thanks Kate ?
May 2024 by Rebecca Lowe
Excellent service from Kate, thankyou so much for fixing my watch!!
May 2024 by Harry Morris
Very helpful and very nice staff
May 2024 by Jo Colson
Hazel and val were lovely and very helpful.
April 2024 by Emma Ward
Jodie was lovely ?
April 2024 by Adam Houldsworth
Excellent service and extremely knowledgable and helpful
April 2024 by Lewis Birchall
hazel was fantastic very helpful
