January 2024 by Joshua Worrall
Google said open at 10am, made the trip to Northwich waited around till half 10 and the shop was still closed
December 2023 by Sam Davies
Had a brilliant experience here this morning. Haven?t been into a store for a phone contract in ages but this was great. Harvey was amazing getting me and making it a comfortable experience. Kai was brilliant at getting everything sorted and was quick, helpful and thorough. Thanks both so much, legends!
October 2023 by Wendy Whiley
The staff were amazing, helped to sort out a data issue( on the phone to ee for an 1hr) were determined to solve problem. Thank you
October 2023 by Stuart Robinson Photography
I was directed here by Google for a warranty repair. Waited patiently behind two other disgruntled gentlemen. The first had been waiting for over thirty minutes. Finally it was his turn, only for him to be told that he needed an appointment and unless he waited a few hours more, none of the members of staff could help. He left, muttering about how useless the staff were. Then it was the turn of the second gentleman who... didn't have an appointment either. After his twenty minute wait and much to his annoyance he was turned away too. My turn! And you guessed it, I didn't have an appointment. At no point was that mentioned, it's a shop and usually you can just walk into a shop. At that point two members of staff weren't doing anything, so at least I got to ask them about my repair. And yes, they could repair my Pixel, but if they had to buy parts I'd need to pay for them even though Google said the repair would be free. So, pretty useless all 'round and a completely wasted journey.
August 2023 by Jonathan Bloor
Absolute joy. Had a "bloaty and swelly" battery issue. They got it diagnosed, sent off to be repaired, came back fixed and working like a new phone in 48 hours. Really chuffed.
August 2023 by Laura Prentice
Staff are really helpful. Great service ?
July 2023 by Mike Moore
Called in to see what offers there were, staff really helpful, and have new deal with savings.
June 2023 by Phil Abbott
Excellent service.And very friendly.
April 2023 by Janette Blackburn
The EE store northwich absolutely brilliant we went in as my phone needed updating. The customer service was brilliant nothing is a problem for them they will help you with anything with your phone. The staff are very friendly and helpful. We were pleased when we went good customer service.
April 2023 by Joanne Ajibola
Kyle at the Northwich branch is really helpful. Twice I've been in the store and he has sorted my problems out. He is very polite and really helpful. His customer service skills are fantastic
April 2023 by Mike Brock
many thanks to Sam and Kyle for helping us to set up our new mobile phones todayMike and Annette
April 2023 by Martin Alderton
Went in on a busy Saturday, but weren't kept waiting. Knowledgeable and efficient staff.
March 2023 by chris stoneley
Very good customer service very happy
February 2023 by Wesley Artist
Listed phone number is 'invalid'
January 2023 by John Keenan
Just a quick visit, small problem dealt with very quickly, very happy
