January 2024 by Troying
Gives you a runaround and definitely apparent that the staff work for commission. Brought a switch the guy also ordered a starter pack which contains screen protectors but when I got it the screen protectors were an inch too small (for the older version.) My Tv starting showing lines across the screen tried ringing what a nightmare went down to shop, one the managers told me too bring it to the shop the next day and they'll swap it over since I paid insurance for ten years on the old TV and this replacement TV only lasted 6 months before breaking. I took it down the next day and they told me it wasn't their policy to swap it. So why say, and now when I ring to get it repaired this TV isn't even on the system
December 2023 by Lovely Toblerone
Whatever they are doing culture wise seems to be working for them.
December 2023 by lynne Norton
Very quick purchase of a microwave due to the knowledge and efficiency of the staff.Particularly Tracey.I'm very happy with my new appliance
December 2023 by Barrie Green
Absolutely terrible service or more accurately non service Staff very rude when being spoken to. Spent my £1000 with Amazon. You loose Mr Curry
November 2023 by MICHAEL QUIGLEY
We went in looking for a new tv and bought one great service
November 2023 by Pete Curran
Jamie's a star - very helpful and a credit to the store! ??
October 2023 by Patricia Elliot
I purchased a phone &Phil at thestore was amazing he was very knowledgeable very patient want above and beyond to advise me. I would like to thank him so much for getting me the perfect phone kind regards Patricia Elliot
October 2023 by ian smallwood
Very light, spacious, and well laid out for customer convenience. However the best aspect was the friendly and knowledgeable staff.
October 2023 by Julie Berry
My experience on buying a hoover this week customer service shocking chose the hoover I wanted it wasn't in stock but was advised it could be done via store transfer i came to pay I put my card in which I did when removing my card the staff member said I had removed my card too soon asked to do it again which I did then was told the system had gone down and the purchase couldnt go any further but was told the hoover would be transferred the same day so Said i would collect the next day i went to the bank to get a statement where I discovered 2 payments of £199 had been taken out of my bank went the next day to collect the hoover and tell them I had 2 payments taken outThe hoover hadn't arrived and I would have to wait 5 working days for the money to go back in to my account I finally got my hoover after 4 days still waiting for £199 which has left me short of money for this next customer service diabolical
October 2023 by Miroslav Karpekin
Disgusting service. I asked the consultant to find out if the goods were in stock, he pretended to have looked and replied that he was not. You won't go far with such a service.
October 2023 by michael ellison
Great fast service, not bombarded with technology.
October 2023 by Chris Horton
Went for a tv were showing instore for collection . Went to collect NO STOCK WASTE OF TIME ..
August 2023 by Dave Dowler
Was able to find what I wanted but due to lack of staffing I had to search for myself then wait at the till to be served but they did have what I was looking for and when staff arrived they were very friendly
August 2023 by Paul Beedle
Poor customer service from Carphone Wearhouse, ordered an iPhone on the 4th, said it could be here on the 5th but definitely the 6th. I was told they will ring me and let me know when it's ready. The 6th came, no call or email so we rang late afternoon. Put on hold but cut off at 19:00, closing time maybe?I drove to the store and a guy called Richard found it in a cupboard, it had been there all the time. Thanks Richard not good Carphone Wearhouse.
August 2023 by Linda Coleman
Easy to park near. A lift to take me upstairs as I find stairs difficult. Plenty of items out on display which you can handle, to test them out and examine.Quick service at the counter, on needing to pay
