February 2024 by Robert Thorpe
Did my passport renewal here and it took all of 5 to 10 minutes to do. Chap who was taking my details was really helpful!
December 2023 by David Morgan
Not enough counters open
November 2023 by K.
A busy post office but always helpful and friendly service from the staff even when under pressure? 10/10. Thank you! Ignore the negative reviews - there?s no pleasing some people.
October 2023 by C
A busy post office but always helpful and friendly service from the staff even when under pressure? 10/10. Thank you! Ignore the negative reviews - there?s no pleasing some people.
October 2023 by Mark J
Have they ever thought about putting more staff on at busy times? People were queuing out of the door on a Saturday and still the PO staff move at a snail's pace, groan.
June 2023 by Mick Lane
Visited Nantwich Post Office to renew my Driving Licence as I was having problems doing it on line Nicky who served me was very helpful and the procedure only took a few minutes. Highly recommended.
May 2023 by Nancy Rutter
The young lad Jake was very informative when helping me send my mail, will definitely come back again.
April 2023 by Cheshire Cheshire
Terrible service queues are so long they go outside. A young man is a school boy can,t even serve you like post office staff do and wouldn,t go to him again because he is no help and shouldn,t be dealing with customers having such an important role that can,t be wrong. Inexperience, no advice or options given. Sent incorrectly to my decision affected my post and ruined my post being sent how it was. EVRI every time from now on!
April 2023 by S Victoria
A young boy served me who looked like he was 15 years old. Not experienced or professional, just takes your post without any advice or help on the item being sent. Paid 1st class signed for for a very important document and it took 9 days to arrive and caused me hell. No advice to post next day and of timescales. Infact no conversation at all. I missed my deadline and had to make phonecalls for hour long queue. ROYAL MAIL tracking was also no help at 9 days delivery.
April 2023 by Karen Roberts
Just renewed my passport (I was dreading it!!!) but Debbie made the whole process totally painless. She was quick, friendly explained everything in full. Highly recommended face to face so much easier than attempting online!!!
April 2023 by Christina Buxton
Oh dear Gaynor, you seriously need to go on some customer service training. Didn?t your mother ever tell you it?s rude to interrupt and talk over people! Not to mention walking away as you are supposed to be dealing with their request. Surly, clipped, irritated in tone. I?m sure lots of people would love you do your job better than you, go on, leave and give them a chance!
April 2023 by Lorraine Jackman
Highly recommend the passport service, took 14 minutes only for whole renewal application process. Service with a smile from Debbie
March 2023 by donna kavanagh
Excellent service by Louise today. Renewed my passport. Thanks you
February 2023 by Libby Bower
Amazing post office. All the staff are friendly and courteous. My favourite cashier is Lou at number 2. She is always so upbeat and smiling. Its nice that the cashiers say hello and ask how you are. A great rapour all round. Would highly recommend a visit.
February 2023 by chloe evans
A lovely, friendly team who are always happy to help. One lady in particular who has purple glasses, a bob style haircut and a warm smile always brightens my day when I come in.
