March 2024 by iBootLord
Good selection of products.
January 2024 by Jennifer Brawn
Extremely poor experience today. 7 yr old bought his first games yesterday. One of them priced 28 is 19.95 everywhere. Took it back today for refund or exchange. No games he wanted so he wanted his money back. Can't be done had to be a voucher. TOLD we should of done our research before we bought. Absolutely disgusting service
December 2023 by CheshireBowman
Went in for new phone. They could not be more helpful. Ended up with excellent phone at great price. All in all it was 20 minutes. Top place and top staff.
December 2023 by EMERSON SILVA
No one knows when they closing. wasted afternoon. Opening times says 17.30 and staff said they closing at 17.00. wouldn't buy my items. Waste of time. On door it says closing time 18.00. ???
October 2023 by ben turner
Love this place. Took a whole load of stuff in and the staff (Niki in particular) took the time to go through it all and offer me some great prices for them.Super friendly, considerate, and lots of great stuff on offer. I will be back for sure and highly recommend.Thank you CEX Nantwich! ??
September 2023 by Smash mash ash
I would have preferred my change not to all be 5p but it would also have been nice if she put them in a bag for me instead of asking for one. I also think an apology for only 5p change would be nice. Maybe even a bag for the things Purchased too instead of being told ive already been given a bag (for a ridiculous amount of change). One last thing, a smile would be nice instead of muttering under your breath.
August 2023 by Mat Capps
3 stars because I like the way the business runs in terms of trading/shopping.Two girls on the tills, faces of thunder and no people skills between all the three staff. No please, thank you or even a smile.You need good people to represent any business. Left feeling wound up by the service
February 2023 by Charlotte Elizabeth
Went in a very quiet Monday afternoon to trade in a couple things, staff member on the till didn?t seem to have a clue what he was doing despite him being there for a while as I?ve been served by him before. I traded in some Micro SD cards and he didn?t seem to have a clue how to find them on the computer, the woman that was on test didn?t seem to know if she needed to test them either but booked them in for a test anyway.The guy on the tills was very unhelpful and it took my boyfriend to prompt him to ask us to come back once they have been tested rather than us standing about and waiting.When we came back we were served by someone who looked like he was in charge however he looked at the sd cards and said one of them wasn?t the ?plus? one which it said plus on the front, he apologised and gave me my exchange voucher.Overall not a very good experience all three staff didn?t seem to know what they were doing and didn?t have very good customer service. I work in another CEX store and would never treat a customer like this and I know instantly that SD cards need to be booked in for a test to make sure they don?t have any data on and secondly I don?t know why he couldn?t find them on the system because all you have to type in is the make of the SD card. Staff need to be retrained.
March 2022 by Dave Chant (davrosc)
Really disappointed. The staff were lovely but they sold us a defective phone that kept crashing on us after just 1 day and had battery issues that then we had to go out of our way to exchange at another store. Clearly do not do enough checks on phones they see buying from customers so very disappointing.
January 2022 by Cronyd James
Lovely staff.
April 2021 by Si Stone
Great staff, really helpful and friendly. Stock a little low but that's hardly surprising at the minute.
April 2021 by Chris Salt
Excellent store,very friendly and helpful staff
April 2021 by Cameron Fletcher
Great addition to the town, always come out with something
January 2020 by Gareth A
The staff were friendly just let down by the organisation paying out pitiful amounts of money in relation to what they price items ,ie offering 50p for an item and marking it up at £12 to sell which is my reason for not liking them.should be boycotting the whole greedy chain store
January 2020 by Chris Hunter
Been to quite a few CEX stores in the last ten years. This one is by far the best. Pleasant staff and a nice clean shop.
