August 2025 by Eve Harris
Cannot fault this company. Had to cancel my order last minute . Goods had already been delivered. They collected the goods within an hour and a full refund was processed. Quality service
April 2025 by Jonathan Brett
Best service. I called re some good quality fence panels, they had stock, were a very good price and order was processed over the phone by Bob. Delivered next day! On time, by a friendly driver and great quality panels. I am 100% satisfied.
I had ordered some (my bad) from a national company who after 4 working days could still not give a delivery date, I won?t make that mistake again. Huws Gray have my business now.
April 2025 by Jennifer
Management need to decide, and clearly convey to customers- is it pay first then load, or load - then pay.
The guys in the yard loading - very helpful., professional and offered good advice for my project.
The guys in the shop, however, act as if it's a chance to chat to other men, as if theyre all old friends. Too much willy-waggling testosterone fuelled chit chat, as a woman I was made to feel as though I was a nuisance. Particularly by the big lad who was downright rude, and was too keen to go for a smoke break instead of taking my payment.
Won't return or recommend, not a place for female customers
March 2025 by Mark Tilbury
Very helpful and friendly team and management. Always have time to give advice and tips, and excellent pricing.
December 2024 by Wendy Frost
Staff are all friendly and extremely helpful. Nothing was too much trouble and they even shared their tin of biscuits with our dogs. Would highly recommend for all your building or DIY needs.
August 2024 by savas argirou
Always excellent and helpful service. Good quality materials. Good credit terms.
June 2024 by Dave Moore
Friendly and helpful staff.
Especially the guys in the hire plant. Really helped me and went out of their way.
Excellent quality of staff.
Thank you guys.
October 2023 by Allan Brown
Great service. Very helpful
October 2023 by paul sharkey
Good service and friendly staff
April 2023 by Nick Edwards
Great team, fab service, thank you!
February 2023 by JOHN PERRY
Great Customer Service.While there was some initial confusion regarding my Kitchen storage mechanism order that had to be resolved, Mike and Simon went to great lengths to ensure everything was sorted to my complete satisfaction. Really competitive (nationwide) on price as well.I had previously sourced a complete kitchen from them, due to the quality of product, price and customer service provided.I always try to source from Buildbase Nantwich first, before looking elsewhere, as I know I am guaranteed a great deal.Thank you for your efforts
December 2022 by jonathan coupe
Excellent.helped load?
November 2022 by Lee Walsh
Always quick to offload, the lads are spot on!
May 2022 by Ian Skeldon
What a great team at Buildbase Nantwich, over the last three years I have stopped looking around for the best price for my building materials as Buildbase always come back with the best deal and as a bonus they usually deliver within a couple of days or even sooner. I often ask to speak with Alan as he has helped me out with advice on alternative materials, quantities etc but the whole team are very helpful including the delivery driver who will do his best to drop your stuff exactly where you want it.
September 2021 by Janet Scott
Pulled out all the stops to get us a delivery on the day of ordering, arriving more than 2 hours earlier than promised. Driver always exceptionally polite and helpful.
