February 2024 by L J
Lovely staff and a nice clean pharmacy. No issues whatsoever. Would highly recommend
October 2023 by Helen Leslie
Thank you for helping get my prescription urgently. Excellent service.
September 2023 by Leanne Mountford
Always super busy but always incredibly helpful.
September 2023 by Becky Moore
It was chaos when I came in to collect my script. No one could find it, then I got various answers from different members of staff. I waited and waited only to be told it was out of stock. After 20 minutes! The queue was out of the door too. Since the branch on Wheelock St closed, I was under the impression that the Oaklands branch would be refitted to accommodate all the extra custom. It doesn?t actually look much different. Behind the counter looks like a disorganised mess. Bags everywhere with no one knowing where anyone?s order is. I have very rarely witnessed the staff finding anyone?s prescription order first time. Sadly there is no other option locally, but I will need to find a more customer friendly and efficient pharmacy. These experiences make a trip to the pharmacy full of dread and anxiety. Collecting meds has never been so stressful. My pharmacy experience really should not be like this. It?s appalling.
August 2023 by Sarah
Shocking. Yet again mislaid part of my prescription, no apology, no anything. Thank goodness the GP know what they are doing so as prescriptions can be traced. If only there was elsewhere to go in Middlewich I reckon most would go!
June 2023 by Joh Denny
Excellent pharmacy. Very welcoming, friendly, and always great service. I never go anywhere else.
June 2023 by Sue Whittaker
Quick and pleasant service from the staff.
May 2023 by Christine McGovern
Always so helpfulb. Efficient and friendly
February 2023 by Nadine Thornton
My family and I have always found the team at Rowlands to be kind, caring and empathetic. Over the years they have helped support and safeguard a vulnerable person, always looking out for their best interests. Thank you Phil, Mandy, Mary and the team.
January 2023 by Jade Lowe
Some staff are very rude
November 2022 by Sian Ann
After having a nightmare with my GP surgery in Tamworth getting an emergency prescription sent over the staff at Rowlands were absolutely amazing. So helpful at a very stressful time. I just wanted to share my appreciation.
July 2022 by Nancy Shillito
As a visitor to the Middlewich area i needed to locate where i could go to have a blood pressure test. I called into the Numark chemist and spoke to Christine, a lovely lady who told me to go to the Oaklands medical practice where they have a self serve monitor that i could use. Oh no....the receptionist,Chelsea i think, was quite rude and would not let me use the machine telling me ,rather snootily, that i should go elsewhere as i was not a patient of the practice.I was quite cross as even when i explained my need for one she flatly refused.I went next door to Rowlands chemist where i was greeted by Mary who was very very helpful,even when my blood pressure was high she took another reading and she suggested that i return the next morning when i would obviously be calmer.I returned this morning,7/7/22 and was once again met by Mary who instantly remembered me and she took a calmer reading. Thankyou Mary it was lovely to meet someone so dedicated and after chatting to eachother you made me feel calm and cared for. Thankyou Mary thankyou Rowlands. 5 stars
November 2021 by Alison Mckenzie
They go above and beyond to get my prescription right..
October 2021 by Mike Coe
Always friendly service
October 2021 by Carole Wynne
Very helpful staff
