March 2024 by John
On the plus side, clean toilets and not bad service, but the queues and waits are very long. I understand that Subway is the only one in the city, but still as inconvenient and small car park as
February 2024 by Becca Fisher
Absolutely awfu!!!l 30 pounds for cold chicken nugs literally did you jisy pull th from the fridge and throw them in the bag ? cold steak sandwich,cold chicken melt. food missing no customer service an absolute joke extremely miffed with
January 2024 by Sarah Holohan
Just ordered 3 subs which came to £26 and only 2 subs turned up!Tried calling but no one answers!Fuming as it was for my little girl and now she has to watch the others eat and not her! ?
December 2023 by john butler
Just received my delivery. Food was stone cold. Hash browns rock hard and cold and the garlic bread was inedible.
November 2023 by Wayne Grant
£21 for awful tasteless food. Emperor wrap with just onions & gherkins, said full salad.
September 2023 by M
Very slow service waited 25 minutes to get served.The employee at the first stage of preparing the sandwiches was very much out of their depth and seemed to be preoccupied and definitely not customer focused.The bread was bone dry and the filling in my sandwich in no way sated my appetite.I needed to buy another sandwich in the co-op store next door as the portions were so meagre.There didn't seem to be anybody actually in charge of the whole process of serving the customers.All in all a pretty bad customer experience.You'd be better off going to the chippy or getting a meal deal from any one of the main supermarkets.The big business marketing machine behind this particular franchise doesn't disguise the very limited quality of the product being sold.
September 2023 by MD
Very slow service waited 25 minutes to get served.The employee at the first stage of preparing the sandwiches was very much out of their depth and seemed to be preoccupied and definitely not customer focused.The bread was bone dry and the filling in my sandwich in no way sated my appetite.I needed to buy another sandwich in the co-op store next door as the portions were so meagre.There didn't seem to be anybody actually in charge of the whole process of serving the customers.All in all a pretty bad customer experience.You'd be better off going to the chippy or getting a meal deal from any one of the main supermarkets.The big business marketing machine behind this particular franchise doesn't disguise the very limited quality of the product being sold.
August 2023 by Pollyanna Gaskell
There use to be 3 subways in Macc and this one always came out on top. I like that they open early on a Sunday. Always good for a hangover cure! Sandiwch never disappoint. Only comment is Cookies should be fresh daily and the ones from the day before removed as they become stale
July 2023 by Jade Ashton
You could?ve caused a hospital trip!!! the receipt clearly states that the CHEESE was for the meatball mar sub. And somehow it?s ended up on the chicken tikka sub!! (I?m lactose intolerant.) Called multiple times and no answer so also terrible customer service. Train your staff to read properly. What a waste of £30
July 2023 by Dan Lane
Terrible service, ordered via Just Eat, two hours later I?ve had to drive into the shop to actually get my ordered processed. Even then I?m bumped to the bottom of the queue for walk in customers. Tragic service really.
May 2023 by Craig Grant
This is a good subway with friendly staff. My only issue is that they don't always have all the items to make the sandwiches I want. Once or twice is understandable, but it's far too often from my experience.
May 2023 by Maurane Bee
This Subway is a joke, ordered and the order never came, didn't offer any solution I had to pick it up after an hour wait. When we got the order it was wrong I had sweetcorn in my sandwich when I don't like it. The salad with chicken had no chicken. When I came to the shop there was no excuses. Bad service, staff not helpful, poor sandwiches, sorry but this is not acceptable.
May 2023 by lucy skura
Just ordered a steak and cheese sub via deliveroo - no steak or cheese and it looks like it?s been thrown together.This is the second time it?s been awful too.
April 2023 by Sophie Henshall
There was GUNKY BLACK MOULD all round the inside of the glass counter beside the food, the stainless steel trays that hold all the ingredients were visibly HANGING, thick with long term build up of frozen moisture and gunk and mould, all the stainless edges of the food prep area and the inside of counter where thick in solid dried on gunk that looks like it lives there permanently.Four members off staff stood behind the counter, I can?t believe they could work in that filth, and expect people to eat from it, shame on them.If I wasn?t so shocked and disappointed and eager to get out of there I would have taken some pictures.On looking at the food counter I had to tell them I could not eat from there and to cancel my three sandwiches. I couldn?t believe what I?d seen.
April 2023 by Sophie Reilly
There was GUNKY BLACK MOULD all round the inside of the glass counter beside the food, the stainless steel trays that hold all the ingredients were visibly HANGING, thick with long term build up of frozen moisture and gunk and mould, all the stainless edges of the food prep area and the inside of counter where thick in solid dried on gunk that looks like it lives there permanently.Four members off staff stood behind the counter, I can?t believe they could work in that filth, and expect people to eat from it, shame on them.If I wasn?t so shocked and disappointed and eager to get out of there I would have taken some pictures.On looking at the food counter I had to tell them I could not eat from there and to cancel my three sandwiches. I couldn?t believe what I?d seen.
