December 2023 by Dawn Wrench
Very Helpful staff, asked for assistance and they were very attentive. Would visit again.
November 2023 by Edwin Williams-Higuchi
I don't go here much, but the experience I have here is Absolutely Horrible.1: Staff. The staff really do not care if you want a receipt or not they just give you it, They never say the final price, Never give the right shoe size. They just stare off into blankness, and never converse with you. Horrible.2: Shoes. Wide selection of shoes, one of the only good things in here, they never give the right shoe size, as said before. Even though you may think it can't get worse it does. There is almost Never any staff around there, and you have to wait 15 minutes for them to get your shoes.3: Area. Fairly rough area. Grew up in mac, and I can say this is one of the more rough parts (No offense to anybody living there)4: Product quality. I play baseball, and I will say the bats there are alright. Not the greatest quality, would recommend ordering from shops in Japan.5: Final Review. Can be much better. If they hired more experienced people rather than 16 y/o trying to make a bit of money. 1/5 stars.
November 2023 by binoy viswan
Worst experience, very rude behaviour from a lady staff.
August 2023 by alex redhair
Very poor service. No one to help get the correct shoe size so we qued up to get help from the counter, then when in the middle of service to buy the shoes we were left waiting while she served other people, it wasn't worth to wait another 10 minutes when we were already at the front of the que. The checkout girl clearly was not proactive to see we were waiting to pay for the 3 pairs of shoes. Ended up leaving the store, first time in sports direct won't come back.
August 2023 by Kev Carrell (Blimey69)
Used to get a discount with my force's discount. All the special offers are now Exempt from the discount
July 2023 by MrAlex Asian
I often visit but haven?t left a review until now because the service as always been fine. However, this time I visited to purchase a new pair of running shoes. I arrived at the store 30 minutes before the closing time, it was a struggle to find any employees working there as they were already running around closing up the shop. It took me 10 minutes to get someone?s attention. The worker looked at her phone and said ?Guess we?re still opened? and proceeded to ignore me acting like she was leaving me to be another employee?s problem. Another employee never came.
June 2023 by janko urbanek
Shop is shut. And on Sports direct web site, there is no warning about that.
April 2023 by Sam Hall
Unfortunately for me was ?served? today by a dull female who had no customer service skill or etiquette, just stood there chewing gum like Sir Alex Ferguson, and showed no desire to help or even be pleasant, but seemed to put in effort being obnoxious. Very unwelcoming experience. Just stood there like an ornament but not in a shy way, but rather an arrogant one. The other chap who came to help because she couldn?t be bothered was more professional and attentive to the situation, but she showed no desire to learn from him what she couldn?t do. I have had an even mix of 'just ok' and very poor customer service here, and only visit this store now if I absolutely have to.
April 2023 by S J
Unfortunately for me was ?served? today by a dull female who had no customer service skill or etiquette, just stood there chewing gum like Sir Alex Ferguson, and showed no desire to help or even be pleasant, but seemed to put in effort being obnoxious. Very unwelcoming experience. Just stood there like an ornament but not in a shy way, but rather an arrogant one. The other chap who came to help because she couldn?t be bothered was more professional and attentive to the situation, but she showed no desire to learn from him what she couldn?t do. I have had an even mix of 'just ok' and very poor customer service here, and only visit this store now if I absolutely have to.
February 2023 by Mrs K
Lots of staff about to help & some good bargains. Parked for free on Aldi
January 2023 by Kim Parfrement
A nice easy place to shop
January 2023 by Trevor Sunderland
'Twas six days before Christmas and no-one was stirring, not even enough SportsDirect employees on the shop floor. One staff on the floor, one staff on the till and a dozen shoppers waiting...and waiting, and waiting for service while the one floor staff tendered to some guy trying to determine a shoe and size for his wife.That'll work...Anyway, last cash they'll see from me.
December 2022 by Rita Home
Called in on Monday to have a name put on a shirt I was also told the person I wanted was doing interviews. How do you get in touch with these people they never answer the phone.
September 2022 by Laura Harrison
Rang up Friday to see if can get a football top with my sons name on yes come in Monday that?s when back off holiday , came in today on his birthday to be told no sorry might not be done today the person doing it is interviewing most of the day !! What ??? Don?t customers come first ??!! Lost £80 I will never return disgusted I am hope your happy letting a 11 year old boy down too
September 2022 by Mark Hodgson
Friendly staff, plenty of choice for the size and great savings.
