October 2023 by Constantinople
The lady dispenser is lovely, the pharmacists talk to her like rubbish and put her down. They are arrogant and rude with no people skills. If there was another pharmacy in Bollington I would definitely be going there! The pharmacy is not a welcoming environment!!!
October 2023 by Nigel Hardman
Outstanding guys and girls, have been invaluable to me recently
September 2023 by Ki M
I can?t praise the lady on the front counter enough. She provides excellent customer service, is calm, friendly and efficient. She has fantastic knowledge and has advised me of new schemes saving me money on my repeat prescription, even going the extra mile to help me find the correct App to activate. She is a credit to Rowlands.
July 2023 by G
Rude, poorly-educated and lack of moral compass for pharmacist.Farshad Moghisi,Prioritises laziness and lack of effort over helping patients. Unwilling to supply medicine they have in stock whilst patient running out of meds (that can result in arrhythmias and cardiac problems if not taken) against a prescription. Patient faces possible health risks - and could not give sound, logical explanation why he couldn't provide the medicine.Could not provide emergency supply at request as legally advised either, despite travelling away at weekend and within 2 hours of closing time - again no logical response for no supply, and so am currently not taking medication for the foreseeable future. Hopefully no symptoms develop and no legal action will be required.
January 2022 by Chris Kettles
Have always found Rowlands to be helpful - despite often needing them to issue a prescription on the same day. Strongly recommended
January 2022 by Meryl Brailsford
Difficult to park
November 2021 by Chris Simpson
Absolutely great I'm 4 hrs from home and forgot to actually pack my smellies but more importantly all my diabetic drugs which are about 16 different things . Liaising with my doctors pharmacy and Rowlands they couldn't have been more helpful especially at 5 pm on a Friday night inc staying late. Thanks again guys
November 2021 by Kerry Burgess
Iv never had so much trouble getting a medication, iv now given up trying to get it. I will definitely be changing my nominated pharmacy.
July 2021 by A. M
Polite, helpful, and knowledgeable staff who deal very well with the high demands and stress of their jobs. Also has a wide range of items in stock which are very helpful and well organised. It functions much better than other pharmacies I've seen! I'll definitely never go anywhere else :)
July 2021 by Graham Robin
Worst chemist shop I have ever been in. Customer service is shocking , staff are rude and prescriptions are outsourced meaning a lengthy wait ie up to 10 days after ordering
March 2021 by Graham Allen
Terrible pharmacy, poorly managed and rude staff. Would seriously consider alternatives
January 2021 by dan smith
Good little pharmacy
January 2020 by SjB
Like Bollington itself ..A lovely place to shop ..
June 2019 by Paul Conway
Poor service was told I had been prescribed a medication that was not available and to go back to the doctor for another medication, after requesting they ring their stockist later found it was available in other measures so bad info given, as it had to be ordered I was told to ring after 11am the next day to check, only to be told it was ready to collect when I arrived the lady was very angry that it was not ready and gave no apology. Not at all professional
October 2018 by Stephanie Griffiths
Excellent service and helped me out where the NHS failed
