September 2023 by Google user
Avoid this garage like the plague! Cannot give estimated time scales on when a simple job can be done. Rude call handler. Not very professional and swearing down on the phone to me just by asking about if there was any updates. From reading other reviews about this place, they or the person writing the review responses cannot seem to take any criticism at all and one review response from the garage itself called one of their customers \\\"narcissistic\\\"!! I work in customer services myself and that is completely unacceptable and down right rude. I'll be using another garage from now on. And I wouldn't be surprised if they slated my review too.\\n\\nUPDATE:\\nThis is the response I got before they decided to take it down after being exposed for what they really are.\\n\\nIf I'm honest, this rests my case.\\n\\nScreenshot as follows;\\n\\nResponded: 08/09/2023 @21:08\\n\\n\\\"Well Bradley all our calls are recorded as is what's said in our reception so rather than put the facts on the record you clearly lie instead, from our side a lesson learnt, I will give you 24 hours to correct your lies You Tube appearance you will be making. Enough is enough. I am sure Tescos will be impressed.\\\"
July 2023 by Michael Thompson
Unfortunately the heat shield in my car became loose. I called 1stop Motors. The chap on the phone was very friendly and managed to squeeze my car for a repair. Superb service and very reasonable price. Definitely recommend.Service: Exhaust
June 2023 by Ian Considine
Honest, professional and friendly service from Mike, Jamie and the others at 1 Stop Motors. Mike always provides straight-talking, honest advice, e.g. on servicing our Mitsubishi while under warranty (not so straightforward now that Mitsubishi are leaving the UK). 1 Stop carried out a 24 month service and wheel alignment this time. Quality work as usual, and I can feel the improvement in the car already. I would definitely recommend this company.Services: Wheel alignment
May 2023 by Haley Bennett
Got my car in and fixed it at very short notice, Mike was very friendly and was just interested in getting it sorted quickly and efficiently so that i could get about with my two little ones, they kept us informed along the way, excellent service, thank you!!
April 2023 by Mikki Tiamo
I have used 1 Stop Motors now for many years to have my fleet of cars serviced for both business and personal vehicles, and have nothing but praise for Mike and his lads.Their mechanics are always great at describing what needs doing to someone who is mechanically inept.On many occasions they have gone above and beyond and got me out of quite a few sticky situations when things have gone south with my cars and I wouldnt take my cars anywhere else.Services: Tires
April 2023 by Robert Finke
Great service from start to finish am self employed worker needed a quick turn around on my van changed caliper and discs and breaks nxt day from quote.mike Kept me informed with other issues definitely recommend if you need a garage in Macclesfield look no further ?????Service: General repairs & maintenance
April 2023 by Genevieve Belfield
Recently bought a car that broke down within days, it was taken to 1 stop motors by the AA. Turns out the car needed a whole new engine and wasn't worth doing considering the price I paid for the car. Mike was an absolute god send, encouraging me to hold onto the car at his own garage until I got my money back from the seller. He stepped up for me not knowing me personally and supported me throughout the ordeal. I cannot recommend this garage enough I would 100% go back if I get another car that needs work doing. Mike and his team really have their customers best interests at heart. Really great people and thank you again Mike!Service: Engine repair
March 2023 by Chris Thorley
I would give more stars if I could. I took my work van here for a MOT and was already aware faults were present due to its age. It expectedly failed, and the delay in parts and the extras to be done to make sure it was safe on the road started to hurt the bank. As a newly started business, this was causing frustration, and at one point, my frustration at the van came across to be at Mike. He understood and remained calm and reassured me that he was doing all he could.A few days later, a part finally arrived in the afternoon, and they got straight to work on my vehicle. Once sorted, he rushed to be re tested that same afternoon. By the time it passed, it would have meant I would have been late to get there and past closing. Mike called me, and i was a little out of the way. I heard one of his mechanics tell Mike (without being asked) that he would wait late for me to get there so I could get back to work with it.Thank you, everyone, brilliant service!ChrisSuper Drainage Solutions
November 2022 by S Krajnc
Booked in for a full service and MOT through "bookmygarage" based on reviews, price and a free pick up/drop off which was really helpful for me.They arrived on time, kept me updated and dropped my car off when they said they would. Good service, job well done...will use them again.
November 2022 by Jake Gorton
Top lads at this garage, very knowledgable. Took my cars here for many years and they've always sorted them out at a great price
November 2022 by Aqib MirZa
Mike the boss- is such a rude person I?d never use this garage & put money in his pocket, he doesn?t care about anybody else?s time , effort or money . Disgraceful ? & he definitely didn?t like the colour of my skin ???Been edited today 3rd nov 2022How many people have u told to post their key,after 9pm at your house?? Near ARIGHI BIANCHI then directed them their.that?s what u told me if I don?t make it by 9pm, post key .didn?t want post key, as u didnt reply to my txt at 20:59pm, even though I was on my ways .We all have commitments NOT JUST YOU . I travelled 2 times, to your garage wasting my petrol & time like u SAID TIME IS MONEY ? ?There was no coloured person working at your place & just by u saying you have a have coloured ex & I wonder why she?s your ex if there actually was one ?U was sarcastically speaking to me telling me your terms with an attitude at the end of it ??after I travelled 27miles with a poor baby in a car seat, which u smiled about ?? You need to smile ? often - it?s good for you , it?s actually an act of charity what I believe ??
September 2022 by Jason Robinson
Had van booked in for collection and repair. Collection agreed between 08:30 and 11am. Keys and vehicle left at agreed location. For some reason they call before collection. Call is missed but replied to 15 minutes later at 9:13. This is unacceptable to them and they cancel the booking. Poor service is compounded by aggressive and argumentative person answering their business number. Do not risk your business incurring costs at this unprofessional establishment.Service: Auto engine diagnostic
April 2022 by Natascha Sohl
Amazing service! Super helpful and quick, and really helped me out! Would definitely recommend and use again! Thank you so much.Services: Electrical repair
February 2022 by Heather Crawford
Mike (who not to be confused with Mark who owns a different place in macc and a very different person - apologies again to Mike) had seemed really lovely. I had contacted him by mistake looking for a different company, and he was really understanding, really kind and reassuring, and helped me out the best he could anyway.
November 2021 by Summer Meadow Phillips
Excellent communication, Mike is honest, trustworthy and thorough with your vehicle. I was very happy with the service by him and his team and this is my garage of choice and has been for a few years. My car is driving better than ever after its recent fix up!Services: Brakes
