August 2021 by Linda Stanway
I went into store this Wednesday Morning and Adam and Sean was very helpful setting up my phone I got online. They also helped me work out all the new icons and spent around 2 hours making sure I could use my phone. To thank the lads I got them all a costa coffee.\\n\\nWould fully recommend the staff and the store! Thanks again.
June 2021 by Helen Waller
Excellent service. Tom was great he went through everything with me and explained everything fully. Would certainly recommend to family and friends.
June 2021 by Rodger Deane
Served by Ashley when purchasing new iPhone. He was extremely patient and helpful when serving me. Had to return the following day cause my technology skills aren?t brilliant and again excellent service.
June 2021 by Tim Taylor
Very comprehensive upgrade of my phone with Tom, covered all the technical and financial details with plenty of good advice on how to get the best out of the phone and the network package.
June 2021 by Barry Leeson
Very happy with Tom and Lee thank you so much for looking after me and my wife great service thank you.
May 2021 by Victoria Bell
Had a great experience with Tom in store today. He was able to offer good advice about the best option going forward for a replacement handset and new contract. Very friendly and helpful
May 2021 by Jennifer Maddock
Went in at lunchtime to sort out mobile broadband. Lee and Tom both helped me, explained what options there were to fulfil what I needed, did everything then and there. Really quick and helpful, made sure I didn't buy anything I didn't need. Love o2, been a customer for years, keep it up!
May 2021 by delma nulty
Buying a new phone was a most pleasant experience. Being a technophobe I was dreading it but a delightfull young man by the name of Ashley made the whole experience painless. Very impressed by the service. Thankyou so much
April 2018 by Dave Webster
Nice staff, fairly useful but don't leave your visit till the end of the day as they like to leave on time and be careful if it's snowy as there entrance get lethal.
December 2017 by Ethan Leese
Very nice staff and very helpful service
April 2017 by Rafael Mayi
I purchased the OnePlus 3T phone in December from this store. I went in today to enquire about the latest OnePlus 5 phone they didn't know what phone i was talking about and said they don't deal with crap phones even though the OnePlus is exclusive to o2. I am very unhappy with the customer service here. It is not fair to speak to a customer in this manner as i was willing to purchase a new phone again. I will not be visiting this store in future and buyers beware.
November 2016 by David Lancaster
Outstanding members of staff in store. Very helpful and efficient. I was offered a beverage whilst waiting and the staff were very friendly. I regard good customer service as a key point in a sale and would say they were perfect. Will definitely return when my upgrade is due.
September 2016 by Jamie Houghton
Brilliant new store, couldn't be happier with the staff in there! Plus they made life easy by offering me a cheaper deal but with more value!! Thanks Macclesfield O2!
