December 2023 by Judy Bradshaw
Excellent service. Sorted out my phone problem in a friendly professional manner.
November 2023 by Dave Henshall
After trying to call the shop for a week to simply ask a question before booking an appointment. Their appointments on their website suggests walk in repairs are done in the store. I wanted to verify this was true, was it walk in tondrop off for a repair that would be sent away, or walk in and wait for a repair, before booking one.I walked in, 4 staff members busy with customers, this may explain why nobody answers the phone (the irony). stood at the 'hello' welcome board for 15 mins. 2 members of staff got up and moved. never made eye contact or spoke.. then another 10 mins, one member of staff seemed to finish with a customer, here we go, no. totally ignored as id i wasn't there.very poor.
September 2023 by peter heywood
Staff very helpful
August 2023 by Martin Biss
Great ? experience here. I had to get a new phone and new phone number due to ID theft. I was served by two assistants Kelly and Robin a trainee. They were really helpful and friendly. I now have a new phone new contract which saved me money and they took time and trouble to make sure I could use everything.
August 2023 by Christine Elizabeth O'reilly
The young man who assisted us was very helpful and patient with us two "technically challenged" pensioners.!
July 2023 by Jamie Cooper
Sent my phone away for repair and was pleasantly surprised at the price, as it was as advertised instead of trying to get more out of me.However when I got the phone back it was not repaired correctly. It was sent off again, and I was never notified when it was back in store. After checking the website which only worked sometimes and calling 3 times, I found out it had been delivered the day before. I go to the store and it is closed, no reason why.I was able to go back the next day and get the phone.
April 2023 by Thomas Stuart Bridge
Great service by knowledgable staff resolving the mysteries of the Samsung Galaxy phone
March 2023 by Kathleen Cunningham
Chrissy and Seb both very helpful with buying new Samsung phone, unlocking my old phone and advising where I could sell. Excellent service.
March 2023 by Steve Ward
Great friendly staff, always willing to help and look after you on each visit.
September 2022 by maureen perkin
The EE Shop is a very good shop@they are very helpful.
July 2022 by Caitlin McCarron
Kelly served me and was so lovely :)I was upgrading my phone as I was due on my contract with EE, I had never done it before and I am really happy with what i left the shop with, excellent service thank you xx
July 2022 by Dan Lloyd
Nothing says good customer service like ignoring customers when they come in the shop.
January 2022 by Chris Chatwin
Nice place, usually good helpful staff. Always have latest phones. Not a bad shop for EE.
October 2021 by Michelle Bulmer
Popped into the store today, fantastic customer service, knowledgable staff and impressed at the cake sale the store team had arranged to support a local charity.
September 2021 by Stephen Gildert
Great staff, well trained, super friendly, great deals