November 2023 by Peter Anderson
Extremely friendly staff and all the equipment you need for a serious work out
August 2023 by steve atkin
My wife and I were in the area for 10 days and Sean and the team were really welcoming and supportive. They sorted out a temporary membership in a practical way. Thanks a lot guys. Steve and Sarah.
August 2023 by Jack
RUDE STAFF AND TAKING MONEY AFTER YOU CANCEL!!!I don?t really write reviews but I need to say I would not recommend this gym to my worst enemy. After warnings from a colleague about Macclesfield Anytime Fitness, I joined due to the convenience of the location. I was a member of this gym for nearly 2 years. Every staff member was a temporary filler between college and uni, and I found them one after one to be untrained and unapproachable. Following the unexpected monthly price increase, I left AF giving written notice. I then promptly received an email back saying my membership ended instantaneously, although I had already paid for that month. Upon countless phone calls and emails with a man named Martyn, who couldn?t show less care towards customer satisfaction, I managed to retain my remaining paid access to the gym. The month following this, Anytime Fitness took another payment from my bank. Martyn then assured me I would receive a refund within 2-3 working days. After a week of no refund, I followed this up and was now informed they apparently send the refunds on the 15th of each month. It has now been 5 weeks since AF took my money. There is no way of contacting the head office so today I reverted to unfortunately ringing Martyn again. Another gentleman answered and between transferring me, he forgot to mute and they perceived to moan about me calling. Martyn was was utterly dismissive and rude and just repeated ?it?s with the head office? to every question I asked. He just doesn?t care and he?s not afraid to show it - there is obviously no hierarchy evaluating performance or customer satisfaction. You really need to avoid this place and go to the other gyms in Macclesfield.. which I can confirm are much easier to deal with and don?t steal your money.
May 2023 by Ersan Cicekli
Brilliant gym! I?ve not been able to go last few weeks due to an injury but I?ll be back for my first workout tomorrow morning! Hopefully it?s not busy?. Staff are absolutely amazing and helpful, I?ll be with Sean (PT) on Thursday to learn some new workouts which I?m aiming to improve in my gym training routine.
February 2023 by Isabella Stevens
I love going into Anytime and having a lovely chat with the staff! I think it?s the perfect gym for anyone as staff and members are always willing to help! A lovely little community which is rare in comparison to other gyms!
February 2023 by K B (QwertyK123)
Would not recommend to anyone. I signed up last year, a month in I had staff making jokes about how I was working out considering I hadn't been there for a couple of years I found it absolutely shocking and a massive confidence knock. Before unforeseeable circumstances where I was left unable to walk let alone work I was only there a month and which I was told my membership was frozen, for which they still took the full payments out of my account. I am then threatened with bailiffs and have no way of paying or even working to pay it off. I find this service absolutely disgusting and appalling and I would seriously not recommend signing up with anytime fitness!!!
January 2023 by Brian Southworth
Good facilities l. Clean. Friendly and helpful staff.Been a member for over 4 years and never had any issues.
December 2022 by Aiden Miller
Good gym. Does exactly what I need. Staff are always friendly whenever I have been and have helped me with everything I need without any issues. Would definitely recommend
December 2022 by Christina Chen
Do not recommend! Certain staff is very rude!!!Before I joined I called the gym and the manger Chavez picked up the phone and he seems friendly and helpful. So later I signed up for the gym. Before I went to pick up the key, I phoned the gym to ask if the £30 fee for the key is refundable, this time it?s a woman picked up the phone, not sure who is she but her attitude is absolutely horrible. She spoke in a cold tone and said it?s not refundable. So I said ?ok as I?m still in the 14-day cooling off period and haven?t used any of the gym services, I?ll think about if it?s suitable for me?. And then she said ?No it?s not suitable for you.? in a cold voice. I thought I heard it wrong so I said ?sorry???, and she repeated in a cold voice ?No it?s not suitable for you.?Like what is wrong with this person?? I have never come across a person as rude as her. Whoever this person is, If you hate your job so much I suggest you quit working at a client-facing role. You do not treat your customers like this.
December 2022 by Yannam Ramya
This is the worst gym to be in and I wouldn't recommend it at all. Initially when I joined, no one explained to me about the terms and conditions of the contract. 12 yearly contract was a lot cheaper and no one told me about it. We should give them a notice period of 1 month prior to ending the contract and no one explained. I also told them that I will be moving places after 6 months , the staff told that you can cancel it anytime you want and that's not a issue. Later , when I asked them to cancel my subscription, all these new rules came up which they haven't told me earlier. Because of the incompetence of the staff in explaining clearly the terms and conditions of the contract, I lost almost around 200 pounds. Please be aware if you are joining this gym???
October 2022 by Nino Nino
I think is a good gym, not many are open 24th, but if I would advise for more stars and better feedback, more dumbbell would be good, atleast 2 sets of dumbbell from 2.5 kg to 20kg , because you need to wait till someone finish his set. In rest I can adjust rest of my exercises.
October 2022 by Dan Atkinson
Definitely wouldn't recommend due to multiple issues, when I signed up I was asked if I wanted to be shown how the machines work so I said yes as I was a first timer but it never happened, luckily my friend who signed up with me knew what he was doing so he showed me. I've not been for a while but it was fine as a gym when I went there except my friends that still go have said it's gone really bad, machines in disrepair, rubber handles worn away, the thing that adjusts the weight on some machines broke and hard to pull out to adjust the lifting weight etc. I tried to cancel my membership due to health reasons, in 12 months I've been 3 times but I just can't do it anymore so I tried to cancel my membership, they wouldn't let me do it even though I'd been a member for about 18 months or maybe more. I cancelled my direct debit as they didn't respond to my member cancellation request and now I'm getting harassing messages every couple of days and they keep adding £12 on to my bill so I'm going to be seeking legal advice because due to them not doing their jobs properly it could now put me in financial trouble. They admitted they'd made a mistake but are still trying to charge me so do yourselves a favour and go somewhere else, that new place near mcdonalds is about half the price and sounds better so without even going myself I'd recommend there first.
October 2022 by Neal Jones
Beware, often very dirty hence I don't use the on-site facilities anymore, just the gym despite paying for these. Try and leave, and they will ultimately not owner there side of the agreement but expect for you continue your contract.Can't wait to give my notice, and happy to pay more as long as clean and hygienic. Beware!!!!
August 2022 by Hayley Lambert
On starting with Anytime Fitness in 2020 I started with a friend, we were super nervous but the atmosphere of the gym and staff was so nice it soon settled the nerves. My friend stopped coming to the gym but I was enjoying the fitness, I didn't think I could go alone but before long I was a regular at the classes and not conscious when going to the gym alone. The staff are super at helping and supporting you and are just as proud when you accomplish something as you are yourself. The gym is always clean and even when it's been busy, I e been able to complete my workouts. Safe to say after a few weeks off I cannot wait to get back to it ??
August 2022 by A Burns
Been going to this gym since it opened up here. The location is ideal as it's in the heart of town. It's spacious and a great environment to train in. Staff are awesome and always there to support you
