February 2024 by Stephanie Walters
I come here regularly and have never had bad service. The staff are friendly and helpful. It's only a small pharmacy and considering the extra pressures put on pharmacists now, I think they do an excellent job. I have never experienced or seen bad service. I used to use a supermarket's pharmacy where they NEVER had all the items on the prescription, were disorganised and not very friendly, so swapping to Well was a good and successful decision.
February 2024 by Jo Seery
Contrary to the other reviews, I have had great service. I had an urgent prescription and the staff member went the extra mile to make up the prescription even though the pharmacy had short notice and there was a queue!!. Thank you.
April 2023 by Michael Hyland
Don't bother phoning this pharmacy, they just leave the phone off the hook. Customer service is terrible too
February 2023 by Peter
Worst Pharmacy ever visited . Been there few times never had anything! Worst pharmacy in HANDFORTH .
November 2022 by Carrie Connor
Just the worst pharmacy, it's like they've no interest whatsoever. Never met such unhelpful staff before.
November 2022 by Adrian Smith
Well Chemists are the worst. Never answers the phone in Handforth !!!!! useless needs to be closed down
October 2022 by Paul
Went today. Appears to be new staff. Absolutely chaotic. Front counter no idea what they are doing.
October 2022 by Gia Minyon
Don't know why they have a phone number as they never answer .. under staffed in there .. under stocked .. pointless
July 2022 by S Edwardo
Takes ages for prescription. Put a request in it took a week to get a message and sometime you don't even get a message.
July 2022 by Vytautas Bukauskas
Similar to Sammie. I was running out of my prescription and Lloyd's messed up again. Got told to f' off by Lloyd's when I needed to get my prescription sorted in a timely manner. Their 'IT system' went down just before it was my turn in the queue. I think I heard the same story about their system going down they can't do anything two or three times already. Had enough with Lloyds and got in touch with Well people working here. They were super helpful and sorted my prescription in an unbelievably short time. I can't thank them enough and will be always using their services from now on.
July 2022 by Sammie Louise
Absolutely fantastic nothing was too much trouble when I rang up swapped to this pharmacy after Lloyd's kept messing up so thankyou so much in restoring my faith in pharmacy's
May 2022 by Amiee Stewart
The poor staff need additional help they are over worked and stretched so thin it affects the service they provide. The new pharmacist is struggling and every time I need a repeat prescription I'm told it could take another week. It's a shame that it has gone so diwn hill
May 2022 by Thomas Crowther
Found the male pharmacist (think his name was Amal) very confrontational.They don't answer the phone, and are inconsistent with prescription being ready to collect notice being sent out.
April 2022 by Annie Fletcher
Very rude and abrupt male pharmacist found him very unhelpful
March 2022 by Zaka Hussain
We have been using this pharmacy for a long time. Recently I was put on repeat prescriptions and sometimes have 3 items. The pharmacy know that the medicine I am on is life long. Yet they happily charged me for 3 prescriptions and not once mentioned that I can go on a NHS plan and save. I find this utter poor service they should advise people of ways to save and not just charge. I am now on the NHS plan where I pay just over a 100 and get all my medication included . Suffice to say I have moved away from this pharmacy.