December 2023 by Gordon Saville
Prices still a fair bit higher than many competitorsNice environment to shop in and great parking though now only use it when necessary as they seem to prioritise profit over service.
September 2023 by Mike Cooper
Nice clean store, usually well stocked. Pleasant staff.
August 2023 by Harry Turnbull
The biggest problem, as with most supermarkets, is lack of engagement with customers. I've tried via Twitter and asking the CS counter why this is, why there is no suggestion box. I am not going to stand there and demand to see the manager why they don't sell sauerkraut. Also, no low carb products, especially bread and it is not a Tesco 'superstore', it should have an upstairs with a larger selection of clothes etc and there is no garden centre for miles so big opportunity there. Also why are they lobbing 10 p on things here and there every time you walk in the place? Greed of course. The latest being a small bag of almond flour going from £2.75 to £3.20 just like that.
July 2023 by Dianne Ellis
Lovely easy to shop very nice staff
June 2023 by Harold James Cattrall
Great shop tesco even better if got club card because save money from retail price to clubcard price . Good quality goods throughout the shop.
April 2023 by howard buckley
Very handy,Local stores,Reasonable prices.
April 2023 by Steve Ward
Tesco's is Tescos alway clean and polite.
December 2022 by Michael
It feels like it's going downhill a little. They never open more than a couple of tills, which would be fine if they took away some tills and put in more self-service ones but there are only six (three of which don't take cash and two you can't use for the self scanners). The self scanners as well aren't as good as they used to be. They feel like there's been an update and now they're really slow and if you scan two items quickly the second one doesn't register.Also, on a slightly more personal topic, they've removed most of the frozen gluten free section and replaced it with vegan (because they're the same, right!?), but it's okay because now they've put in a fresh(ish) Sushi bar that no-one asked for.
October 2022 by Jane Campbell
The store is usually organised and staff on the tills , unfortunately today the delivery was being put out and on a busy Saturday most customers were doing a full weekly shop there was only 2 tills on . After politely asking a manager if they could open more tills , she replied that staff were off with covid and it?s one of those things , however there was staff working on crisps aisle and 3 staff huddled together in the biscuit?s aisle .Poor apathetic attitude off the staff when asked again in the aisles 5 minutes later if they could put extra tills on . Very disappointing service , if you don?t look after customers they will go somewhere else. We drove from Norton to shop today , next time we will drive to Warrington or go to Asda.The manager shouldn?t be making excuses about poor service and telling customers the store is rife with Covid either . More customer service training is needed in this store. Need to start with The Manager first .
September 2022 by P Hunter
Now recruiting a theive from WalesWorking in tesco helsbyWho stole from his local bookiesAnd went to prison and could notCope being inside crying every nightFor his mumSo hope you have learnt your lesson
September 2022 by Happyanna
Queues down each aisle to get to check outs ,4 tillsopen,then 2 closed gates because they were going on breaks, customers were complaining and were told they were short staffed,they have been saying this for months, no managers about to assist, managers need to get out of the office and get on the tills,and this was on a Saturday afternoon, absolutely disgusting service to customers, people were leaving there trolleys and leaving the shop, I had to queque up for self scan,I'm in my 70s and vulnerable, in future I will go to morrisons or sainsburys,at least they treat there customers with respect, if I could give no stars iwould,not really worth writing this because nothing is ever done to improve the situation,and no feed back from the store,
July 2022 by Dianna Ellson
Good range of products.
July 2022 by Jane Jones
No rotisserie/chicken hot food counter! What we came here for! Given the size of the store and smaller Tescos manage it!
May 2022 by Susan Donnelly
Just been to our local Helsby Tesco, as usuual it has the best staff ever, but they are being tortured by the most horrible sound coming from the sound system, I almost walked out because of it.Are these employers not supposed to protect their staff, come on Tesco, please sort this out for your lovely staff.There is a probplem with the electrical system and it keeps shrieking in a high pitched feedback, surely it wouldnt take too much to fix it.
February 2022 by Jean Cook
Very quiet yesterday although a Friday afternoon.
