November 2023 by Claire
Scenes from Little Britain in Helsby Shell Garage today. Matt Lucas couldn't have done better.A large black man pulls up with a van full of people with learning disabilities and the petrified cashier only lets him get £50 worth of fuel because deep down she is an appalling human being."He looked dodgy" was her justification to his uniformed colleague who went in to pay with the company fuel card and left in stunned bewilderment.Do Shell Employees even have that right? Are there policies, training and guidelines around this? Perhaps a scale of dodginess to be adhered to? Are the words "big" and "black" on that list? As this is what he was unfairly judged by!It seems more likely that the disgusting actions of one individual put Shell into disrepute today. Perhaps some anti-discriminatory practice training would stop this unprofessional behaviour in the future.
November 2023 by Jay Johnson
Stopped to fill up the works van when at £50 it suddenly stopped. Thinking maybe they had run out of fuel I sent my work colleague to pay and I said inform them the fuels has suddenly stopped. After paying he came back to inform me it was turned off because I quote "He looked dodgie". I love the fact that being a larger guy and black means I look dodgie. ??Just to let you know I work for a company that works with adults and children with learning disabilities and i had a full vehicle with them in and was filling up so i can get them safely home. So thank you for the negative judgement I feel amazing for that and potentially putting disabled people at risk as I have a long journey ahead.
July 2023 by Anoop V Nath
Very friendly staffVery clean storeFuel prices are a bit high than usualBut clean washroomMerchandise also a bit expensive but considering it as garage prices its ok
April 2022 by bill jones
Always running out of fuel.
November 2021 by Peter Kehoe
There is a clean WC available for customers on site.
August 2021 by Paul Potts
Staff are great. Best Costa around. Reasonable fuel prices too for a Shell garage. Produce expensive but convenient.
August 2021 by M M
Nice staff. Wanted to pay by phone in car due to covid, but this was the second visit where it wasn't working and I had to go into the shop to pay
August 2021 by Andy Bell
A Great petrol station but the rules regarding wearing face coverings needs to be made clearer
August 2021 by NICOLA REYNOLDS
I had problems with the Costa cups and the 2 people behind the tills customer service was amazing
August 2021 by Gary Spencer
Helsby Shell, most expensive petrol for miles around, don't fill up here unless desperate, next village Frodsham 7p a litre lower or Sainsbury at Cheshire Oaks
August 2021 by Terry Pritchard
All mates know where threeways is so good place to meet up before a run
August 2021 by Simon Pickles
Cleanest toilets around. Friendly staff, great service
August 2021 by Taz Ahmed
Always great service, and Neil is a credit to you. Look after him
July 2021 by sharon mason
Friendly staff
July 2021 by Graham Wood
Very convenient location and shop for drivers.
