March 2024 by Gail Smith
I ordered and paid for my tyres and booked a date for them to be fitted. They phoned me the next day to say the tyres would only arrive the following week. I was fine with that so rebooked with them for the day after the delivery. When I arrived on that day I was told my tyres had not arrived and I would have to come back later. Nobody had phoned the previous day to notify of this and Ashley looked like he couldn?t care less. I would never use them again as the customer service and attitude is rubbish.
February 2024 by Andy D
Very poor service from staff. I attended the ATS branch to price up a replacement exhaust for my vehicle. Details taken of vehicle and my contact details with a promise of contact with price later the same day. A week on still waiting.....
February 2024 by Trevor Williams
Really helpful but unable to assist as tyres were not in stock
February 2024 by Alan Edwards
Booked online good price, dropped car of at a time I picked and went back after I went to do some work myself, tyres done friendly staff no problems and I lost no time off work.Thanks for a good service
February 2024 by behnam khajeh
Brilliant service, Had an issue with my bumper, it wasnt fixed on right and they fixed free off charge. They also did a check over and fixed the boot which wasn't opening, there was a oil leak that they stopped and a sensor kept popping up when i was driving, they also fixed that. Great bunch of lads, highly recommend.
January 2024 by foggie
Extremely poor.Saturday, 1:30pm with a puncture. The two lads are just sitting there with no cars waiting. They refused to help, saying that I would need to call back in the week. They also said they had no appointments for Saturday afternoon....They were obviously having an easy afternoon.
January 2024 by Pete Edwards
To repair a tyre takes what ? 15mins? Too busy to repair my slow puncture tyre, despite me being en route to North Wales. Pretty poor show - because not a big job, and not a big earner. HiQ Queensferry were helpful and repaired my tyre. ATS ? not a chance.
January 2024 by steve crowney
I selected tyres & booked an appointment / paid on-line, quick / easy process, great price. Guys were cheerful and chatty, two front tyres fitted / balanced etc in 35 minutes. Recommend booking on-line to get best prices & discounts!!!
December 2023 by Mike Cooper
Excellent, friendly service.Ashly did a great job changing two tyres for me and advised re front brake wear without being at all pushy about them doing the job.Refreshing in this day and age and means I will be returning.
November 2023 by Gill Samson
Really frustrated with tyre pressure machine at shell Helsby tonight, never seem to get it to work. Turned away from local garage but a very nice man from Ats Frodsham (sorry didn?t get your name) came to my rescue and pumped up my tyres without a backward glance and even checked my tyres!! Thank you very much you saved my day!!
November 2023 by Jack Thompson
Great service by Steffan today. Very helpful and friendly. Will visit again
November 2023 by Steve Brophy
Really friendly and professional, thank you.
October 2023 by scott bamford
Had 4 tyres fitted today. Friendly, timely and professional service. Thanks
October 2023 by Kath Baines
Too busy to help with a puncture so a nurse could get to work. Disgusting Avoid ATS
September 2023 by Barbara Pattison
Very efficient and helpful. Would recommend the Helsby ATS.
