March 2024 by Rohja
We wanted to fill up our car, but instead of getting gas, an extremely loud voice rang out, like a megaphone, which apparently came from the employee in the shop. Then he came out to tell us that we have to pay first before there is gas. We did that, but while we were filling up, two other customers came and were able to fill up without paying first. How should I understand this? Are customers who do not have a British license plate already classified as crooks and fraudsters? We were just passing through and will probably never drive past there again. And if we do - we will certainly never stop here and consume anything again. The seller's behavior is simply outrageous and cheeky. We have never experienced anything like this in the UK in 30 years. If this were my employee, I would fire him without notice.
March 2024 by Kumarathasan Senthilthasan
Waste time and money
December 2023 by Loz
I work at a local hospital and twice now this year I?ve either left my wallet at work or just had Apple Pay issues and had to complete a form to say I?ll pay later. Bearing in mind I use this fuel station many times a week with no issues, the manager approached me and said I was a fraudster and that I fit in the category of people who ?always defraud the petrol station? and threatened to bar me. I am an integral and dignified person and I find it hard to tolerate a scathing attack on my character by a middle manager in my local petrol station, and even harder to hear when you?ve finished a shift treating patients all day who are very unwell. I?d give you a zero if I could whoever you are, but sadly the petrol station and the rest of the staff are delightful. This was after having to wait because of the cashier discussing her childcare payment with an uncomfortable customer who happened to be her childminder, thus holding up the queue. I would have willingly let that slide but after profusely apologising to the cashier, very embarsssed, after my scathing attack from the manager, the cashier who trumpeted her personal childminding issues just shrugged, as if I?d killed one of her kittens. What an inhumane experience. NB if I?m such a fraudster - please report me to the local authorities next time, and we will both wait to talk to them. I hope you take this feedback onboard, because I would hate other customers to go through such an embarrassing experience in front of other customers.Edit - phone call from the manager who seemed to take satisfaction in telling me she?d reported me to a collection agency, when I expressed that I was away with work until Friday - almost seems like bullying.
November 2023 by Ethan Bond
Always a faff here, the staff are slow, the customers are slow. There is always something up with the parcel machine. Now you have to pre pay! Never coming here again.
October 2023 by Michelle Parker
the most expensive fuel, i?ve been to liverpool, yorkshire and manchester this week? applegreen is dearer than all 3. i do like to support local businesses but? and every time they cram something else into the shop i wonder how much more they can, but they do? i want petrol, quickly and efficiently, I don?t want to wait behind some1 who is doing the ?big shop? whilst only 1 till is operated.
September 2023 by Andrew Bridge
Untidy and cluttered shop. Space around the pumps is tight. The fuel is not competitively priced
September 2023 by Michael Smyth
Busy little place
August 2023 by BVR Cavalera
Place has gone downhill. Half the time, half the pumps don't work, and you wait a long time to just get fuel when people are browsing round the shop like it's BnM. Honestly, I'm ok for a paddling pool and I don't need your sub standard baked goods. Just the fuel please..if you have any?
August 2023 by Les Dash
Cheapest fuel in the Helsby/Frodsham area.
August 2023 by Chris
Decent stop. Clean & tidy.
July 2023 by Matthew Regan
Cheap fuel
June 2023 by Sarah Evans
Very poor customer service.
April 2023 by Brian Macclelland
Decent price fuel?
November 2022 by J Colv
Lowish price petrol
November 2022 by Peter Weyman
Just as I expected
