December 2023 by Maurice Pursell
Excellent service and new glasses are superb. My old ones were over 2 years old and the new ones really help. especially with reading.
November 2023 by Daniel Smith
Great attention to detail and friendly atmosphere
November 2023 by Jane Dade
Good staff and optician was great. I?ve waited two weeks for my glasses and I still don?t have them. I went to the shop to collect them on my pre-arranged appointment and was told they were not there as there was a problem at the labs. Apparently they tried to ring me once the day before. No text, no email and no call that morning before my visit. I feel this has let the store down a bit. The poor staff member who told me was very nice but I feel this aspect of Specsavers care could be much better.
September 2023 by Paul
Good service very efficient would recommend.
September 2023 by Darts Watcher
The staff really go out of there way to make sure you feel looked after
September 2023 by Shirley Rigby
Staff were really helpful. I popped in to have my new glasses adjusted and it was all dealt with in a friendly manner and to my complete satisfaction.
September 2023 by Damian McCrossan
Thank you Karen. Glasses fixed in less than 2mins .. excellent friendly service
August 2023 by Julie Heron
Lovely friendly people and really helped me choose the best glasses for me!
August 2023 by Jo B
Staff friendly and helpful store clean and tidy
August 2023 by Alan Sefton
Excellent service and very efficient and helpful staff.
July 2023 by Monica Roman
Totally unhappy, we had eye test done and ordered new glasses and been told to come today to pick them up, they are very short on appointments so you don't really get much choice. Took day off work -losing money- to be told that glasses are not ready until mid August ??...why nobody bothered to ring or email as they have the contact details. This is total disrespect, I would even refuse the glasses now and ask for money back. For sure not using them again...
July 2023 by Caroline Britton
Had a routine eye check, the whole process from booking online to first walking through the door to collecting my new glasses and sunglasses was smooth and easy. This seems a very busy store and the whole team work with a polite friendly manner and with professionalism.
July 2023 by paul king
Definitely the most in-depth eve test I have received on my last eye test the optician told me he was struggling to get my right eye sight correct ? it was picked up by the optician in Specsavers I had a cataract forming on my right eye ( could this be the problem) my new glasses are ordered great choice of frames the staff were most helpful attentive to my needs and requirements no pressure sales extremely professional and approachable highly recommend
May 2023 by Jenny Birch
Thank you so much Paul for fitting me in to see a contact lens specialist when my right eye was so sore. Problem soon sorted by Robbie. Your help is much appreciated.
April 2023 by Christine Crowder
My husband had broken his glasses last week. We took them into the large Opticians from which they were purchased and they were most unhelpful and told us we'd have to buy another pair (which he didn't want to do at the moment as he has a cataract growing). On the way home we called into your shop and were greeted by a very helpful lady called Jo. Within 10 minutes she had removed the lenses from the broken pair and fitted them into an identical frame that my husband was wearing (his spare pair). When we asked how much we owed, she said it was all part of the service. Specsavers you've just gained yourself a new customer! Many thanks - excellent service!
