August 2023 by Shaun James
Because you have stopped taking cash and putting it all on covid it?s an excuse lots off elderly people only like to use cash and your company is stopping them from using your company I think this is a disgrace and I will be telling everyone on social media
It?s a shame because your servic is good
August 2023 by st3vi3L34
We went to pizza hut for our daughters 10th birthday. We were told to scan the QR code to order and they bring plates/drinks over once your orders been processed. We had the buffet so we literally got up for food straight away, pizza was nice, quite a few choices. My daughter had the kids chicken strips & fries which she enjoyed, the kids then had ice creams which they all loved. I found it better doing the QR as when we were finished we didnt have to wait around for someone to come take payment. Over all a good experience
July 2023 by Clagadavis
I?d give this place a miss if they?re busy as they really can?t cope, we ordered a takeaway pizza that was supposed to take 15 minutes but ended up taking 45 minutes but had clearly been sitting there as it was cold when we got it home, no way to ring and complain as they don?t answer their phones so head office it was with a £5 voucher deep joy I won?t be going back!!!! People waiting to be seated whilst we were waiting kept getting turned away.
July 2023 by Wioletta D
Our favourite place to have pizza and celebrate birthdays.Kids loves the unlimited salad bar and icecream factory.Great staff,always happy to help.
June 2023 by RassilonsWrath
Just awful - RIP pizza hut! It's been said in multiple reviews but just appalling. Get shown to a table and told to do your own ordering via the QR code. VERY expensive pizza for such terrible service, no atmosphere and very few customers which probably tells you everything. We left without ordering and just walked out. Salad bar looked unappetising, AVOID LIKD THE PIZZA PLAGUE!
June 2023 by Google user
Pretty decent, had a weekend buffet for lunch. All tasted good and looked after well enough. Although they really could save us time and effort by letting us order normally...only allowing mobile ordering when your roof is made of lead don't help ?.
May 2023 by mollymagicsdad
The buffet is a waste of time......cold pizzas with no cheese and hardly any toppings. The staff were good but that doesn't make up for the bad food .
April 2023 by chrisgladwin
Bizarrely, after a dreadful experience at another pizza place only 20 minutes earlier, we found an alternative universe when visiting Pizza Hut. Manager was on the door and when asked if he could seat a family of 6 (no booking) on a busy Sunday evening he answered "of course" with a welcoming smile, before checking we were OK to order on the app and pay by card. Before we reached our table he had joked about his day, relaxed us and had plenty of friendly words. Went out of their way for us - closed the blinds when food was coming (as noticed sun in my wife's eyes) and within 20 minutes of sitting down we all had our fresh hot meals in front of us. Tasty lasagne, crispy garlic bread, seasoned chips and of course a great selection of pizzas and drinks for all. We even had time for some birthday desserts to put the smile back on my son's face (who was celebrating his birthday!). Thank you Mr Manager and your friendly staff - you saved our Sunday ??
April 2023 by Mo MA
Staff were amazing and though we ordered a wrong pizza by mistake, they handled it very well. I couldn?t have asked for a better staff treatment. I regularly visit but this last visit made me appreciate the staff even more and I was very impressed. Thank you
March 2023 by p l
The buffet is rubbish! Lukewarm pizza, very little choice and hardly any cheese on any of the pizzas. The ice cream station was filthy as was the floor. Avoid!!
March 2023 by Noor Khan
Ordered 2 pizzas which were spot on with cheesy bites.\\nThere was no buffet when i went so settled for the free snack bar which in my opinion is very limited.\\nThe chips they do here r nasty and even my kids didnt touch them so ended up keaving them.\\nGot 2 cookie doughs and again tasty but very tiny portions and again extortionate prices.\\nEnded up spending over £55 which felt like robbery compared to other restaurants and amount of food you can get for that kind of money but i am aware its cheshire oaks an primetime location etc\\nI have been here before in the past so should have expected it.\\nLovely seating area an staff r ok but I just hope they open more halal/veg option restaurants in the area as struggled to find any and always end up coming here for the worlds most expensive veggie pizza ?
March 2023 by Zuzanna M
Love the buffet,it's very good value for money and the food is amazing. Nice clean tidy place and staff are friendly.
February 2023 by Linda Davies
Turned up for a birthday celebration and dispite booking earlier in the day there was no record of our booking we were told they would try and fit us in rather begrudgingly we were given a table. Tried to order using QR code it wouldn't work went to the counter to order was told I should us QR explained it wouldn't work and I was the only one with a phone staff member actually huffed and said he'd try and find someone to serve me service was quick only down side when we asked for spoons the server gestured with her head and said they're over there and yet again the ice cream machine was out of order there overall not our best dining our meals totalled nearly £90 came away feeling rather disappointed
February 2023 by Katie Weller
I love that pizza Hut is so family friendly. My autistic son loves going there. I like that once you have ordered you can get salad, so if you're hungry you can eat while waiting for the main food.Toilets were clean. Staff were friendly.
January 2023 by Peny123
After a morning of shopping, my husband and myself decided to visit Pizza Hut for a late lunch. We waited around 10 minutes before being shown to our table by a waitress. She pointed to the QR scanner on the table and told us to place our order via our mobile phone. Before we had chance to speak, she walked off! It should perhaps be taken into account that not everyone has a mobile phone or indeed is used to using apps. As other reviewers have mentioned, the ordering process wasn't particularly easy. But eventually I managed to order two buffets and two bottomless soft drinks. My husband went to the salad bar and a young girl came up to the table, plonked two glasses down in front of me and disappeared. Not a word was spoken. Great customer service..... not. In fact, this was the last time a member of staff acknowledged us, silently or otherwise! The choice of the buffet was very limited. Only two different kinds of pizza to choose from. The containers for the two pasta dishes were empty. These took 15 minutes to be replenished, by which time a queue had developed at the buffet station. By the time I got to the front of the queue, the containers were almost empty again! The salad bar wasn't much to write home about either. No tomatoes or onions, but plenty of brown lettuce, peppers and sultanas! The sweetcorn tasted bitter. The nachos had remnants of salad items mixed in with them, presumably dropped there by customers whilst getting their salad. Not very appealing. All in all, not a pleasant experience with a complete lack of customer service thrown in. We won't be visiting here again.
