June 2025 by Chris King
The loveliest staff members who always present as highly professional, polite and willing to be of assistance. Excellent branch of the Nationwide society and very reassuring to deal with highly competent and pleasant team members. Millie, Kim and Dianne are the nicest of people as, indeed, are all members of the team. A pleasurable and more personal approach to banking which has been lost by other banking corporations. Hopefully, the branch will remain in operation for the foreseeable future for those of us who don't wish to perform all of our transactions on line. This branch will be greatly missed.
June 2025 by Ian Moffatt
Not normaly would i share this kind of review and its a shame as iv been with Nationwide for 20+ years without a blemish. Sitting in the little waiting area for about 10-15 mins waiting for the lady to finish with the gentleman before me watching countless customers going to and from the counter. She got up looked at me and went into the back (i was thinking she was getting a drink) then said lady then went home , obviously clocking out is more important than the customer. Then another lady who went on the desk with a customer later told me id have to go to the till. Hope this is just a blip and the Nationwide going down hill.
March 2025 by mandi s
becky sorted out all what we needed, answered every question ( which we had a lot of) very polite and efficient. banked for over 20 yrs with yourselves..
March 2025 by Iona Lewis
I love this branch, all staff are friendly and helpful. Please please make sure you stay open, it?s so nice to have a friendly local branch to support you rather than phone calls for everything
December 2024 by Lynda RG
My partner took in his mothers death certificate to this branch. The female staff member scanned it on and looked to be dealing with it. He went away and finally thought he could sort his mothers financial affairs. But upon trying to do so, they hadn?t had notification of his mothers death. She hadn?t scanned it on and now he cannot deal with her affairs for another five working days until they have notification of her death. Utterly shambolic service.
October 2024 by peter rooney
Becky at nationwide in Ellesmere port was really helpful with the problem I came in with, she sorted It out for me. She is a credit to the company & is a star...
June 2024 by Kirsty C
Staff are absolutely fantastic in this bank. Started some new accounts for my children recently and I just walked in and asked and we made one. So helpful thank you.
March 2024 by Nathan Olney
Came in with an issue about bank statements, Alison couldn?t have been more helpful, friendly, professional and a nice sense of humour, also the lady that helped her for a moment was also brilliant but I couldn?t get her name, both a credit to the company and this is the reason I always bank with Nationwide
August 2022 by Colin Lett
Very helpful staff
July 2020 by Matt Tee
Good customer service, easy to use
July 2018 by Dizzy
Lovely staff very helpful ?
February 2018 by Dawn Wilson
Lovely staff very helpful ð??
July 2017 by Viktor Molnar
In Branch is professional crew, easy and fast progress on any bank related query
May 2017 by matthew thelwell
Another bank