November 2023 by Gary Hall
I visited Moss Bros recently with two of my Grooms Party to choose Clothes for my wedding.We were helped by Ellie. Throughout the whole fitting experience we found her knowledge of Suits / Sizes / Tailoring to be exceptional. She absolute took control with total confidence and turned what we expected to be a long ordeal into a pleasant efficient experience.We all remarked on leaving how exceptional Ellie had been and what a pleasure the visit to Moss Bros had been purely due to her. Thank you Ellie
October 2023 by Simon Eden
I have to say we thought looking for a suit for my son in law to be for his weeding day would be difficult. It was until we met Dom..... She was brilliant and helped with a bespoke made suit for his big day. Thank you Dom for all your help, you are a credit to the business ?
September 2023 by Connor B
I was helped out massively by a staff member called Evan who made my suit purchase effortless. He gave me great advice on sizing and suitable accessories to go with the suit. He went above and beyond to help me. The store had a great range of suits and items, I would highly recommend going here for suit purchases
September 2023 by Mark Williamson
I've hired suits from here in the past with no problems but the service has gone downhill. Couldn't get measured properly. Just had to try on different sizes but the different suits had direct fits. I'm 6'1" and 118kg so why are they bringing me slimfit trousers in short fitting. Staff were very scruffy. Its a formal suit shop and the staff are wearing trainers and tshirts.
September 2023 by Al Hodson
Absolutely disgusted! We purchased four 3 piece suits for my wedding, plus shirts. We live and hour and a half away. Upon unpacking at home, we find a security tag on one pair of trousers. I telephone the store, expecting to be told, having spent a small fortune, ?no problem sir, we?ll send you a new pair and you post those back?, oh no, all I?m told is you?ll have to pop back in, yes like I have 3 hours to spare when trying to prepare for the wedding!I do know that Moss Bros are able to check receipts & they did have my name and address on file due to delivering out of stock products, which I might add they were able to do next day, so no excuse for being told to ?pop in? absolutely disgraceful service! VERY DISAPPOINTED!
September 2023 by Jeanette Fitzgerald
Most embarrassing experience as a result of purchasing a suit from this shop for a family wedding yesterday. Only whilst waiting at the hotel for a taxi to the venue, did we realise that the security tag had been left on the jacket. After many sarcastic comments at the service & during the reception my hubby couldn't wait to remove the jacket. Needless to say we will be returning to store in the next week. Not happy at all so be warned when you purchase anything. Sucurity tag obviously isn't detected on leaving the store so you wonder what the point of them is!!!
August 2023 by Laura Simpson
my partner went in for a tuxedo for a wedding and had a lovely sales assistant called Cameron who made the experience so much easier and faster especially as we had our 2 under 2 with us
July 2023 by Gary Thompson
Huge store with plenty of range and great staff to help with anything and everything. Hade a huge clearance sale on at the time and was lucky enough to pick up a shirt for my sons upcoming prom that ticked all the right boxes.
June 2023 by Steven Edwards
I visited on the 1st June to buy a new suit for a wedding.I don?t enjoy clothes shopping but Ella was extremely helpful and patient and made everything so much easier. Especially with her tactful pointers about colour choices.Everything sorted out in one visit, perfect!
June 2023 by Hamid Reza Nasriani
I had the pleasure of visiting Moss Bros recently and I must say that my experience was greatly enhanced by an outstanding employee named Connor. His exceptional qualities of positive attitude and patience truly stood out and left a lasting impression on me.From the moment I walked into the store, Connor greeted me with a warm smile and a genuine eagerness to assist. His positive attitude was infectious, creating a welcoming atmosphere that made me feel valued as a customer. No matter how busy the store became, he maintained his cheerful demeanor, ensuring that each person who entered felt important and attended to.What impressed me the most about Connor was his remarkable patience. He took the time to listen attentively to my needs and preferences, never rushing or pressuring me into making a decision. He demonstrated an incredible level of understanding and empathy, which made the entire shopping experience a breeze. I felt comfortable asking questions and seeking his advice, knowing that he would provide honest and thoughtful responses.In addition to his wonderful attitude and patience, Connor's professionalism and hard work were truly extraordinary. He went above and beyond to ensure that my expectations were not only met but exceeded. His attention to detail was impeccable, ensuring that every aspect of my purchase was tailored to my specific requirements. Connor's extensive product knowledge was evident as he guided me through various options, providing valuable insights that helped me make an informed decision.What truly sets Connor apart is his dedication to customer satisfaction. He took the time to understand my preferences, style, and budget, and worked tirelessly to find the perfect solution for me. His commitment to ensuring I left the store completely satisfied was evident throughout the entire process. It is employees like Connor who make a significant difference in the overall customer experience and build a loyal customer base.I cannot speak highly enough of Connor's exceptional qualities as an employee at Moss Bros. His positive attitude, patience, professionalism, and hard work are a testament to his outstanding character and dedication to his role. I would highly recommend him to anyone seeking exceptional service and a memorable shopping experience. Moss Bros is fortunate to have such an exceptional individual as part of their team.
May 2023 by Steve Abell
Alan provided an outstanding service for us. We didn?t have an appointment and had one of our party with a disability, he went out his way to ensure we were sorted on a very busy day. Highly recommend
May 2023 by Chrissie Xx
Served by Ellie last month to buy a wedding suit. She was extremely helpful and friendly. They didn?t have the right size in stock so found similar style to try on and ordered suit online, which arrived to our home the next day.
May 2023 by Steve MacDonald
Had a fantastic experience here, buying a shirt with a huge 20" collar. Matt was really helpful and spent time discussing the best option for me, and the shirt is perfect.
May 2023 by Shirley Goddard
Bought a suit from moss brothers Cheshire oaks, the man who served us was extremely helpful and patient, nothing was to much trouble for him.Suit looked perfect on.really satisfied thank you ?, ?
April 2023 by GOPAL ANAND Iyer
Poor salesman ship.The salesman initially attending to us walked away to attending to another customer while we were trying the outfit.only 2 sales person on the floor
