September 2023 by Dr Pasan Perera
Been there to by school uniforms for my daughter, big variety, sale item as well, free parking upto 5 hrs ... good food joint with a cafe .. worth visiting it..
July 2023 by Sue Huddart
Today I had booked an appointment in the lingerie department for a bra fitting.Diane was amazing!Professional, friendly and extremely knowledgeable.I am delighted with the bras she found for me and feel like a new woman!?
July 2023 by Ian Brunton
Ordered 2 x scampi meals just on 6pm when hot food stops. These arrived promptly but were only slightly warm ( not been temperature probed) and soggy, just been sat in a hot cupboard I would say, we sent them back and they returned hot but still soggy with limp chips. If you are not going to serve them properly - then don't serve them at all as it just annoys people and makes you look incompetent.
July 2023 by Catrin Davies
On the 25.06.23, we went to get suits in the men?s department in M&S Cheshire Oaks. We had excellent service from Kent, treated us very professionally, slick and knew exactly what we needed. Took everybody?s measurements and could tell if they fit properly. Highly recommended ??
June 2023 by Adrienne O'Toole
This is a big shop, which if you have any back or arthritic issues is challenging. To some extent I accept this, but the layout is really unfriendly to those who are not young and sprightly.I made a purchase, quite a walk, and then wanted to sit down and have a coffee. One set of lifts was further from the cafe than the other so I chose the shorter route only to find that on the upper floor barriers and shop-fitted walls meant I had to walk far further than necessary to get to the cafe.I sat down and noticed they were still serving food, but there were no menus near the serving area. The menus were back where the coffee was, by the tills. I went back to ask for details about what the menu, which was hard to read in places, listed but found out that to order I would then have to walk back over to the tills - no distance at all if you're young and sprightly - and then I presume come back to pick up the food.Yes it's a massive superstore and I'm already grumpy having to walk 50 yards inside the store to the tills for my original order. But there didn't seem to be any logic or flow to the cafe once I'd reached it with my achey back, signage was not in a conventional place but was about 8 feet in the air nowhere near where the food is dispatched and overhead and thus invisible if you're near the tills.It's a really badly designed and unfriendly, strangely sterile canteen that's difficult to use.The staff are lovely, but if you have any sort of mobility limitation short of needing a mobility scooter, give the place a miss. Even if you decide to order online and just pick up at the store the collection desk is, I think, as far from the entrance as physically possible.Unless you're young and spry, give the place a miss.
June 2023 by Leah Norton
Jay from the beauty department (benefit collection) is lovely and very welcoming. I have never had a shade match or my makeup done before in a store and she made me feel very comfortable. She asked me questions about the everyday look I wanted to achieve and picked out the products that work best for me. She talked through the process of each step and how best to apply each product and I felt very happy with makeup she did on me and the products I bought. Thank you Jay!
April 2023 by Katherine Walker
The staff at this store were amazing today. I took my 87 year old mother in law who has dementia and lives in a home to get clothes and lingerie. All the staff were really helpful. Karen in the lingerie section was so kind and helpful to us and treated her with such dignity. I couldn?t thank her enough.
April 2023 by Dwardo Rodregez
I was in need of a shirt for a wedding quickly. Very professional and kind gent measured me up and had me out the door with a perfect fitting shirt in minutes. Thanks again Sir. FYI slim fit 16.5 just as you said.
April 2023 by Nicolas Povall
Very impressive looking store for sure the architecture inside with its wooden ceiling joints is quite spectacular, theres a super home section but that's as good as it gets the clothes section has a lot to be desired, for shop with so much floor space personally I think stick wise it's lacking, (the outlet store upon visiting it had a far better range for some reason) never been a fan of M&S food (my preference is the coop) but I will say the food range is fairly vast and has a good takeaway and cafe option
March 2023 by Juli Will
Only three stars given due to the length of the queues in the food hall. Seems to be the norm recently. All other departments are good, although it seems that M&S are reducing the number of staff on each shift storewide as staff seem to be rushed off their feet and few and far between. This obviously has a detrimental effect on the quality of the customer service. As excellent customer service is one of things M&S are traditionally known for, it seems unwise to sacrifice this even in these financially trying times.
February 2023 by Paula Hozack
Took my 90 year old mum here today, would like to thank the lovely lady in the lingerie department who helped us so much, she made us feel so special and nothing was too much trouble. Mum had a great few hours shopping in the store.X
January 2023 by Duncan Andrews
I highly recommend visiting the Marks and Spencer mega store in Cheshire oaks. The store offers a huge range of products, including clothing, home goods, and a variety of food items. The food section is particularly noteworthy, with a wide selection of fresh produce, baked goods, and prepared meals. Overall, the store is well-organized and easy to navigate, making it a convenient shopping destination for all your needs.One thing that a lot of big retailers miss is sofas for the I?ll suffering males to relax on.
January 2023 by ste mac
Always head here at 7am Xmas Eve before the rush, park on the top of the multi stores away from people!Pretty busy inside with lots of staff working.Got everything I needed and very polite man on the till! Very good indeed
December 2022 by chris turtom
I?ve just purchased a suit from Cheshire oaks store with help from a suit expert called Kent, the guy is so professional and polite and his knowledge of fittings is on another level.I?ve never met this guy before but will definitely look out for him in the future when I require help with clothing.Marks and Spenser will make a lot more money by having people like Kent working for them.
November 2022 by Simon Alexander
So the shop is massive and great selection. The cafe is big but confusing for first time users. The amount of people using it means there was a bit of a scramble to find a free table.The staff in the cafe were ok when dealing with dithering customers. The food was nice and good quality, but in my opinion was over priced for what it was. My wife had beans and eggs on toast and was told she couldn't add a sausage unless she bought a ciabatta aswell (even though she didnt have the eggs as she doesnt like them but still had to pay for them). Just weird. I wanted the brunch but she wouldn't let me have smashed avocado and beans. It just seemed odd that you couldn't add an extra thing they already sell on the menu, to a meal.Add to that the price and it was basically £18.80 for beans on toast twice and one had two poached eggs and a piece of skinny bacon. But I did have a cappuccino and that was very nice.Was this a nice place to spend a Saturday morning while I waited for my car to be serviced? Yes.Would I come out of my way to come here again? No.
