August 2025 by Sean Thompson
Don't go here. Young female worker with glasses and red hair followed me and my family the second we walked in and looked at us like we're scum.
July 2025 by Nicky Taylor
Good sale range but not many sizes left
July 2025 by Tom Haha
Just been served by a girl on the till with red hair she had such great customer service and the company is lucky to have her
July 2025 by Mr T
Some great sale items in there recently.
Alwaysbhave a good look around on the rails to get a bargain. And its great you can now get JD Staus points also to spend on something new.
June 2025 by gary rees
Seem to find more stuff on sale here than usual JD. Can find the odd bargain. Worth a look
June 2025 by Mark Murray
Great customer service. Never seen staff run so fast to the main entrance when my new trainers still had a tag left in them: very impressive ?
June 2025 by Dshan TR
This is my first time visiting this store, and I was browsing when a friendly lad approached me to offer some style and size advice. While I was waiting for my shoes to arrive, another lovely girl came to assistance too. Looking forward to visit again
May 2025 by L T
Went in for running trainers. Took a while for anyone to speak to me. First person to turn up was Dan and he helped me narrow my search down to a pair of Hoka Clifton 10s. Very knowledgeable guy & great customer service.
March 2025 by Andy Bennett
Hi went in with my granddaughter age 4 to get here some new pink trainers, we found some we like but could not find her size so looked round for assistance, two girls on Tills both busy , girl chatting with two lads at the door , looks at us , Not bothered, So we walked out ?? Got them in Matalan ???and she loves them ???
March 2025 by Aykut Deniz
I bought trainers for my child they didn?t fit him I brought receipt and because I didn?t bring the box they didn?t return when it doesn?t say on the policy you can?t bring back without box customer service was shocking spoke to manager wouldn?t help
February 2025 by NH Daysout
Checkout had long queues which were slow moving. Store wasn't as big as expected. Very small selection of football gear.
January 2025 by Nathan Olney
Had an issue where I had been sold a 10 and 11, it happens. I didn't have box or receipt but a bank statement, girl at the till was understanding and called a manager over, chelsea came, apologised it happened and did everything she could to resolve this, sadly the other size 11 was Awol. I was offered a refund or on another purchase of trainers a discount as compensation, I found a pair in my size and I leave knowing they did everything they could to resolve the issue. Customers can be very quick to complain but rare to praise, we're human, people make mistakes, they handled the mistake the best it could have been handled. Thanks again.
January 2025 by Eslam Abdel-Wahab
Excellent service and variety of products
December 2024 by L Jones
Lovely customer care. Thank you
December 2024 by Wayne Corkish
Great service from Meg really helped us out with returning an online purchase thanks great service