September 2023 by checketts72
Hi we called here while waiting to go to the cinema. Staff were very friendly we didn?t wait long for our food 15 mins max I had the southern chicken on skewers with salad and chips very tasty. My partner had the fish and chips which he said was nice too.
September 2023 by Johnwick197
Absolutely appualed by the service today, we ordered at the till and asked for all the meals to come together 3 starters and 3 mains 2 of the starters came out with in 10 minute's the rest we had to wait another 45 mins to receive after asking staff twice where our food was, could understand if the place was busy but it was dead and can probably see why won't be returning
August 2023 by Hannah K
Horrendous experience avoid at all cost!!! We nipped in for a quick drink and still hadn?t received them 30 minutes later. Under the advice of the staff we ordered on the app as it would be ?quicker? in their words. This is only the case if they do look at the app orders! When asking for the drinks which hadn?t arrived at the bar, we were then told one of the wines was not available and then it was implied we may of had to pay the difference if the change of wine was more - given the wait that would have been an insult. Alongside this the bar had more empty glasses on than just a few cleared tables in the time we were there, clearly the speed of service mirrors the speed of cleaning in the place too! We also requested a straw as a member of our party was special needs to which we were told they didn?t have any. This made a poor experience even more challenging for them. I could completely understand this if the place was busy but it was rather quiet for a Thursday afternoon in the summer holidays so with this I would not recommend this place to anyone.
August 2023 by traceybU7981BC
Not our first visit here but it?s getting worse, didn?t leave a review last time as I thought I would give them the benefit of the doubt but todays visit was shocking, not 1 clean table, guests walking round trying to find somewhere to sit when throughout our visit Michelle( in own clothes so guessing manager on shift) was sat in a booth on her phone while guests are asking for clean tables. As I?m in hospitality myself I understand everyone is entitled to breaks and they are scheduled, but to sit in plain sight off other guests when by law a team room is provided. Bob however was extremely professional and polite when I was being served, such a shame that the team on shift are being let down by management.
August 2023 by R5358UPnicolab
Lovely place. They were mad busy but the staff handled it so well and everything ran smoothly. Even when my family were fussed and asked for things to be changed they were more than happy to help us and the meals came out right and hot. www had ordered the kids deserts but my kids got tired before they had chance to being them out ( this was not their fault my children had just had a busy day and got tired easier than normal) they boxed the desserts up for us to take with us. All stuff are really nice and helpful. There was one man that stood out I think his name was bob, he went above and beyond and made our experience so much better.
August 2023 by Ian W
Love this place, staff very friendly, especially sue. The food is really good. We often stop here for food and never had a bad meal
August 2023 by Joel S
Lovely food, friendly service, accommodating to our family member who is in a wheelchair. Considering it all happened while a BMW was on fire outside, the experience was enjoyable and calm.
August 2023 by KLLAN
Stunning food for the price. Buy one get one free on the burgers which were really tasty. Staff were running around looking after everyone even though they short staffed
August 2023 by I6749QUjessiel
Came here last week to watch the woman's football and the girl behind the bar was very accomatimg and gave us a area to ourselves. THANKYOU!!!!
August 2023 by natalie h
I was in yesterday afternoon with my husband and two children aged 4 and 10 years. I was so impressed , we were sat at a table immediately by Steph and though super busy we were warned there was a wait on food before we ordered. When I went to order Bob on the bar was brilliant as I was ordering he made me aware of the fantastic meal off for families this summer and allowed us time to see if we would like to change. We did and this meant our meal for 4 including drinks and puddings for the kids totalled just over £17 !! we were so chuffed as we can now return again before the end of summer. Steph also helped us with changing one of our sides for another which please my husband who is a big coleslaw fan. Despite expecting a wait for food as mentioned on arrival it arrived quickly and was delicious, thanks to the chef Bob and Steph we really enjoyed are meal and will be back when we next visit the are. Highly recommend for familes.
August 2023 by Princess D
ABSOLUTELY FANTASTIC SERVICE:) Especially by your employe ?Bob? he served me and my family tonight and he was so so polite and extremely helpful! This man is a true gentleman and he was a delight to meet. This man deserves a raise. As an employer you should be proud to have him as a part of your team. Thankyou for your beautiful manners and brilliant service! We will definitely be coming back to see you again soon ;) Thanks Bob! From the Gentile Family :)
August 2023 by Gareth E
Food was excellent, and lovely atmosphere, staff were help-full and courteous really good, whole family loved it.
August 2023 by Mobile38002997504
Worse place, cold food dirty tables no carbonated drinks service left a lot to be desired would definitely not eat there again
August 2023 by mazalmike
I had a chicken dish with bacon. No bacon slime mush on top of inedible chicken. Peas like bullets. My friend had fish in batter, vile, and mushy peas. That was better than mine but the best part were the chips. Never again that place, the horse was better hungry than eating there. And the cutlery that was served with the food was dirty.
July 2023 by Tracey R
What can I say, other than, excellent food, piping hot, good value for money and very pleasant staff. Really could not fault.