December 2023 by Tim Cooper
Difficult to get an appointment but they're good people & good doctors.
December 2023 by J B
Doctors and nurses are excellent but front of house staff can be so rude, judgmental and unhelpful. Always answer questions with an aggressive undertone and you are made to feel like and inconvenience. This seems to have been the case for years so hopefully management will start to read these reviews and do something about it. No body at the doctors is having the best day and the last thing needed is rude reception staff. Sorry Hope Farm Medical Centre but you need to do better
December 2023 by Vivek Dherwani
The staff at this surgery are professional and courteous.
November 2023 by Neil Brimage
Fantastic medical centre, staff and doctors
November 2023 by andy grannell
Needed some medicine and no luck elsewhere. Jade went above and beyond with her amazing service she was an absolute star. Great service all round
July 2023 by 20th Century Gamer
Might be better if they listened to people when they call and not ask the same questions over and over despite me answering them. Also don't accuse people of doing things they're not doing and listen to what they're saying
January 2023 by Ashleigh Dudley
Such a great doctors, they use an online booking system in which you can book appointments in the near future just by using the NHS app. This means that on the day appointments for more urgent things are easy to get by calling at 8am and being spoken to pretty much immediately! All the doctors and nurses I've been the patient of have been amazing! Special mention to Dr Rowlinson and Nurse Laura Williams who have always made me feel at ease and cared for! All reception staff are also lovely, I've always felt comfortable speaking to them!
December 2022 by Charlotte Wilson
I?ve had a lot of the contact with the GP and nurses at Hope Farm given I have a long term condition and everyone has been helpful and polite. This practice has actually got my referred to further support in the one year that I have been with them, than I have had for many more at another practice in Liverpool.
November 2022 by Andy Cropper
I found everyone to be friendly, helpful, professional and courteous from first contact on the phone, to reception, nurses and doctors.
October 2022 by Linzi Fitzpatrick
The one star I've given is for the one receptionist who isn't rude.So receptionists are extremely rude, manager doesn't care, it seems its a chore for them to speak to you or do anything for you, they are misinformative, don't care attitude and just can't be bothered with you.I will say the doctors are decent though, friendly, and very helpful, it's a shame the front of house let's them down.
October 2022 by Marge Pemberton
My husband is a patient at this practice. He phoned at just after 8am on Wednesday morning 12th October. He was suffering with back pain and constantly passing urine all night . Considering men are being told to get hold of their doctor urgently incase of prostrate cancer.He was told by reception they had no appointments and to phone 111 . 111 told him to go to A&E which he did ( still in pain .). They did a scan at A&E and took a sample of urine told him he had a bad water infection. It would of been so much easier if the practice had said send a water sample to us and we will test it . Instead of taking up the time of the hospital and nurses . He has been prescribed Antibiotics to clear the infection .
July 2022 by Elizabeth Rose
The staff are friendly. Didn't have to wait long for my appointment. Surgery is clean and well presented. Seating is spacious especially cos of Covid. Would definitely recommend Hope Farm Medical Centre to anyone looking for new G P
April 2022 by Gray Hutchings
It's ok when you finally get thru to receptionist who just might if your lucky have an appointment next week once your fit and well apart from that it's great
March 2022 by LoveSunisa Janebartley
is very good my first time there and staff is very nice xx
August 2021 by Bill Farrell
Doctors and reception staff could not be more helpful and realise we are in unprecedented times. However, three and one half weeks from GP appointment to referral letter being typed and sent does seem excessive!!
