January 2024 by john howe
It was expensive, in fact very expensive, but the burger and it's choice of toppings was tasty. It was similar to the home made burgers my wife makes. Better than a McDonald's, because it's a bigger burger and the fries were made with local potatoes.The American accents were a bit far fetched, with the under current of Scouse. There was a wide choice of soft drinks and you could refill your cup as many times as you wanted.Lots of kids there, under 10's, which I don't think would appreciate the expensive concept. Just carry on taking them to McDonald's, unless you are like many of the posing people that go there. Treat yourself once in a while when you have saved up enough to go.
December 2023 by kyle patto
Best burger place ever hands down prefect burgers, excellent customer service, plenty of fries with your order as well you get a cup full and half a bag full so yeah plenty unlike some places we have been. Also all burgers come with 2pattys and the milkshakes are amazing, I recommend this place to any1 and every1. You won't be disappointed the price might get ya but when your eating it you'll understand
December 2023 by AJ kal VR
Took about 20 minutes food was very
December 2023 by Doug Clark
The food was a little pricey but the customize options are great and the quality of the burgers is superb.
December 2023 by Sue Carney-Gannon
We paid an impromptu visit here and enjoyed some decent burgers. There are a variety of topping choices, especially grilled onion, which pleased me no end.Sadly there are no hot drinks, but a chocolate milkshake made up for that.It?s a bit on the pricey side at around £10 per burger, and there?s no waiter service, customers collect their food from the counter when their order number is bellowed across the room.The atmosphere was sadly lacking. It?s a utilitarian space with sparse decoration and stark lighting. It attempts to have an American dinner feel, but with too much open space. A few booths would have made for a cosier dining experience. Instead, it felt rather like a high school cafeteria. (Should have taken a photo ?)
December 2023 by The British Barnacle
Huge disappointment, I'm not 1 to complain but there was a nasty long hair in my cheeseburger, I nearly threw up, I couldn't finish my fries or shake because of this, they refunded the £10 cheeseburger. Absolutely shocking, I will not be eating in this establishment ever again. Extremely disappointing experience.
December 2023 by Elena Bolton
Always a bit pricey but always worth it. Quick service and tasty burgersVegetarian options: The grilled cheeses always hit the spot
December 2023 by Riccardo Loggini
Great food, the only downside : staff shouting when orders are ready.
November 2023 by Adam Kitowski
Once again, my visit in there was no disappointment, everything was fresh, tasty and very nice service. Thanks for a great meal team!
November 2023 by Stuart Davies
Disappointed £22.15 for dry burger and cold
November 2023 by Mark Salazar
Great tasty burgers if you are prepared to pay extra money than normal but it is worth it in my opinion. Service is also very good and welcoming.
November 2023 by Katie B
I visited the restaurant with my daughters and my friend and having never been there before, I could only go off other people's opinions. I'd heard great things about the food but today my overall experience was simply outstanding. Lewis who served us was incredibly helpful throughout, even suggesting ideas of what to order for my children, when he could see I wasn't sure of what would be best. Whilst orderomg for myself, I didnt know where to start. Lewis didn't rush me and was just so friendly and reassuring and checked that I was happy with what I'd ordered. I was amazed by the amount of variety on the menu for both food and drink. It made it really difficult to choose but being able to order your toppings specifically to your own personal preferences makes it easier to get it exactly how you like it.When the food arrived it was amazing. Better than I expected and the portion sizes for the chips were insane. I loved the atmosphere in the restaurant as it felt lively with the music but it was so calm at the same time. This has to be down to the staff and how well they were each doing their jobs. It was just a rleaxing and enjoyable experience. As we left, although he was clearly busy, Lewis made an effort to say bye which shows just how genuine he was being throughout.I will definitely be returning. It is my new favourite place to eat.Kid-friendliness: As mentioned previously, Lewis was on hand to suggest possible dishes for my young daughters.
October 2023 by David Pritchard
There's a young lad who works here - I think his name is Nathan. His customer service was top notch. Made a fuss of my son on his birthday when we came in and made some amazing shakes. Top notch.
October 2023 by Debbie Murray
Service was amazing. The best fries I've ever had! Disappointed as there isn't a veggie burger just mushrooms and veg sandwich. I havent eaten this as once I realised it wasn't a burger I decided to just have fries. There is no reason to not have a veggie burger these days. Lovely staff at Cheshire oaks five
October 2023 by Rich Mrrk
Pretty disappointing. Never tried.5 guys before. Put order in, no issues. But was 40 mins before I got it. Manager took charge and got it sorted for a few of us within 10 minutes but 40 wait for a burger and chips wasn't great. I think the online orders screwed them which I suppose is the way things are these days but when I saw orders waitimNg where chips had gone cold, to see them being out back in the fries station from the bag then back into my order, bit poor. I totally get hospitality is still understrengthed but a burger and chips in a burger restaurant shouldn't be too much to hope for. And I understand that my experience may not be that of others.
