December 2024 by Mark Thorold
Not cheap but good quality
December 2024 by Taha Taha
Very nice
December 2024 by Chris McNay
Friendly staff
September 2024 by Jane Smith
We were served immediately we walked in. Only ordered coffee but it nice and hot
September 2024 by Ellie Finlay
All i can say is the worst customer service iv ever witnessed rude, miserable and doesnt know how to crack a smile definitely lets everyone know she doesn't enjoy her job. Didn't even help a lady open the baby change when the woman asked because she was struggling. Staff member needs to learn how to be nice and friendly
August 2024 by Creme Clothes
The service of Aaron is first class, a proper gentleman so helpful, polite and friendly.
A true assist to your business, many thanks Aaron it's much appreciated
June 2024 by Andrew Jevons
Visited here after my diabetic eye screening today, i could not see clearly so politely asked the lady making the coffee if she could please enter the code on toilet door for me, i was met with rudeness, sighing heavily and rolling eyes, how embarrassing for me, safe to say i just left red faced infront of everyone, never again, the blonde lady is a disgrace to your store
May 2024 by Rolf Humphrys
Nice place but not cheap
May 2024 by David
Lovely drink
January 2024 by Jacqueline Denham
Staff are always lovely. Food and drink are always nice.Unfortunately the coffee shop is freezing. No heating. Apparently Costa are not going to repair it. Uncomfortable for customers.
August 2023 by 109alyssaj
Absolutely shocking customer service ! Went in on 26/8/23 with my sister and my niece and nephew. My nephew is 5 years old and was waiting to go into the toilet and someone who had just come out let him in before we had chance to catch the door it had closed. With the door handel being so high meant he was now locked in. A male member of staff was walking past so I had explained the situation and asked him for the code for the door and with a smirk on his face her told me that the code was on the bottom of the receipt and walked off as if it was funny that my nephew was locked in the toilet? After he has returned I had told him I was never given a receipt and I needed to access this code as my nephew was in there. He rudely repeated his initial comment of it being on the receipt and walked off with a smile on his face. After this I went over to the female member of staff who was behind the counter making drinks explained what had happened and explained how rude the other member of staff was and she also turned round and said ?well it is on your receipt? to which I explained that she didn?t give me a receipt and she then slammed another customers receipt on the side and said ?it?s at the bottom?. After this we gained access to the toilet via the code on the bottom of the receipt and the member off staff behind the counter then proceeded to slag myself of indiscreetly to another customer. After about 5 minutes of this happening they then let someone into the toilet without them even buying anything even put the code in for them and opened the door. I personally think this is absolutely ridiculous.
August 2023 by Rikki C
Horrible customer service. Asked for the code to get into the toilet as my 4 year old had accidentally locked himself in, when asked the staff said code is at the bottom of your recipt but when trying to explain to the staff i was not given a recipt with my order they continued repeating 'its on the bottom of your recipt' and walked away. I then approached the woman behind the counter to explain what had just happened and get the code she then give me a crumpled up recipt and said 'well it as at the bottom of your recipt' then say slagging us off to one of there regular customer. Will not be returning
July 2023 by Si Clay
Clean and efficient, staff are always pleasant
Wheelchair accessibility: All one one level, very accessible
July 2023 by Antonio Manuel Dans Cernadas
Ok as Costa goes staff not very helpful.
July 2023 by Thomas Sentou
Very nice
Vegetarian options: Talk with them
Dietary restrictions: Talk and ask
Parking: Need to pay for it
Kid-friendliness: For sure
Wheelchair accessibility: Yes
