November 2023 by Shaun Stevenson
Gradually getting worse and worse. When i first started using the pharmacy to collect prescriptions i would leave it 1 to 2 days after the doctors approved the prescription and it was already packaged and ready for collection. Now i leave it at least a 5 days sometimes 7 and still have to wait 20 to 30 mins for it to be made ready. I wouldnt mind if it was a large amount of different medications, but it is one box of tables that come pre packaged in one box from the manufacturer
November 2023 by Ian Moffatt
They have had my perscription for a while now only to be told it will be about "half an hour" when told i cant wait as i need them and need to be in work the blonde lady didnt seem to care. Its not the first time either. Always 1 member of staff on even when its a queue. Worse in the Port.
November 2023 by Sue Percival
Absolutely disgusting attitude of staff member answering the phone, should be ashamed of themselves to speak to anyone like they have just spoken to me.I have no idea why our prescription went to Asda but after I have picked them up I today I certainly won?t be using this chemist again.Truly an awful experience
August 2023 by Victoria Mclean
Worst pharmacy I've ever used. Luckily it's not my local pharmacy and I only have to use it when collecting my mums prescriptions. The staff are always rude and the wait times are horrendous. I've just waited in a queue for 20 minutes to find out that they haven't even served the person at the front. Finally get seen and told its another 20 minute wait because they only make the prescriptions up when we come to collect them. That is ridiculous and is the only pharmacy I've ever come across to work like this.
April 2023 by shah sayeed
Never have the medicine in stock, staff seem frustrated and overwhelmed sometimes. Service is quite slow.
April 2023 by David Reid
So slow. Going in after 3 days to be told there is an hour wait as it?s not been made up. Service gone way downhill.
February 2023 by Sindy Livesey
Changed over from Whitby, absolutely wonderful. Always got what I need. Can shop while I wait . Wonderful friendly staff, should have changed sooner instead of giving them chance after chance.
January 2023 by Luke Roberts
>45 minute wait for a single *emergency* item. I was told that the wait was due to the pharmacist moving his car (which seemed to take about half an hour). He waltzed back in at a leisurely pace as if there wasn't a queue of half a dozen people, and 15 minutes later none of the people who were waiting for him had been seen to.
October 2022 by Tiago Miqueias
I have never had a problem with Asda pharmacy before, however my mum (an elderly lady who doesn?t speak English) came today to the pharmacy to collect her repeat prescription and has been served by a super rude lady. My mum suffers from a bad depression, has attempted suicide few months ago and now she is feeling super humiliated.She always collects the prescription by herself using a letter containing every needed information such as full name, DOB and address. They never had any problems accepting the letter I wrote to her, however today this lady was extremely rude to my mom who had showed this pharmacy?s lady the letter stating she doesn?t speak English and with all her info in there, and she still kept asking my mum to tell her address. My mom then called to me so I could speak with this adorable lady.I don?t know her name, but thanks to her now my mom is at home feeling extremely humiliated because many people have watched this scene while my baby was in the pram crying as well.
October 2022 by Victoria Chandler-hughes
Aleksandra Pilarska. I can?t thank her enough, She went above & beyond to help me with an emergency prescription for my dad.
March 2022 by Kevi Boy x
I want to thank the Asda Pharmacy in Ellesmere Port, they went above and beyond to help me today as my Doctors didnt care.. Lovely Staff, kind and caring
October 2021 by Julie Edwards
Just want to thank the pharmacist Mohamed for his excellent customer service and the staff, phoned this morning to enquire about the flu jab and was booked in for this afternoon, no waiting seen straight away,will definitely use this Pharmacy again.
July 2021 by Emma Proctor
Just sat for over an hour waiting for a prescription after the lady said it would be half an hour. After rejoining the que to see what the hold up was the lady that served me spoke to me unprofessionally. I understand we are in hard times at the minute but theres no excuse for rudeness. She saw me waiting but still chose not to shout my name. Will not use this chemist again. Manners and decency cost nothing now a days
July 2021 by She's Paranormal x
I want to thank the Asda Pharmacy in Ellesmere Port, they went above and beyond to help me today as my Doctors didnt care.. Lovely Staff, kind and caring
July 2021 by Colin Burgess
Only 1 till ever used staff in a world of there own people behind me joining then leaving g the queue
