December 2023 by Liliana Tanase
Professional equipmentVery friendly staff and qualifiedNice store with plenty options
December 2023 by hina rahat
Staff was very amzing and helpful
December 2023 by TheBitchen32
Eye test was brilliant but after that it was very disappointing. Waited for over an hour to be seen to go through glasses in the end got tired of waiting and walk ins being seen before appointments so we left very disappointed.
December 2023 by Jenny Wright
Fabulous audiologist who explained everything and made sure I was comfortable all the way through. I'll come again!
December 2023 by James Mehner
First class service, helpful friendly competent and reassuring...
November 2023 by Emily Donaldson
I have been wearing glasses my whole life and I have never had a problem like this before.On 24/04/2023 Spending £327, down from £461.40 as I get Universal Credit.I bought 2 x Cath Kidson glasses both with reactive lenses as I have Bells Palsy causing my left eye to stay open.I rang up twice in September to check how much it will be to fix my glasses arm which I was told both times it would be a FREE repair.I went in 05/10/2023 to get my arm repaired as they fell off my face the month before due to no fault of my own.I had to pay £64.50 to have the frame replaced as they don't fix the glasses frame anymore which is very disappointing.Today 26/10/2023 my second pair of glasses broke in the same way with one arm coming off. They felt loose on my face and when I took them off to check they wouldn't close, when I tried to close them the arm became wonky and fell off.I wouldn't waste your money on the Cath Kidson glasses because just 5 months down the line and I am spending more and more money on the same pairs of glasses.
October 2023 by K K
Not nice lady pickup my phone call today(19.10.23) at 13.00.She was rude and screamed at me!!!
October 2023 by diana hanna
Nadia, Sarah and Hattie have been extremely helpful and supportive during my visit. Their customer service and support is excellent, as well as their medical knowledge. Thanks again for all your help.
October 2023 by Rupeda Begum
the staff were so nice,they manage to fit my aunty into a diabetic screening on a sunday which they normally dont do it on that day.
October 2023 by Sherin Saji
Very helpful and very good customer service
October 2023 by Jacqueline Snelson
Staff very good and friendly
September 2023 by Dave Arthur
Finally managed to get fitted with a pair of hearing aids that work properly.A bit old fashioned, but apparently that is due to my type of hearing loss.Just need to get a new mould for one ear now and will be good to go.Excellent, friendly service.
August 2023 by Matthew Roberts
Went for a eye test, buy new glasses and adjustments afterwards. Great staff, very efficient and very helpful
August 2023 by michael Herd
Phone 8 different time between 10am and last call 15.45 on Sunday 13th August not one call answered, very disappointing!!!!!
June 2023 by Avril J
I have been going to Crewe Specsavers for many years but my last visit was very much an upstairs downstairs experience. Upstairs, where eye tests are conducted, is still excellent - friendly and professional.Downstairs, where you buy your glasses, they are now far too busy busy busy talking at customers to push sales to listen to what you actually want - and don't be taken in by the special offers, they will do everything they can to bump up the price you pay by trying to add special lenses and lens coatings that you don't want or need and haven't asked for.A really disappointing experience, and I don't think I'll be going back to this branch again.Update - thanks for the response Specsavers, it would be great if the customer feedback link you provided actually worked.