September 2025 by Ken Beard
Very pleased with my new glasses no problems at all.
Thank you.
August 2025 by jon Grant
Great service again
August 2025 by Chris Littlewood
Friendly and welcoming staff but I was over-charged in error, the wrong glasses were ordered for me (distance and I wanted reading), the original glasses took a while to arrive and now there are further delays because they had to be sent back. It is difficult to get through to the store on the phone, it just rings and rings, but when I did get through the process of changing my glasses was simple and not contested. I got the impression this was a frequent issue and my sense is that basic quality checks are not in place. Overall, a poor experience.
August 2025 by M F
Excellent service throughout! Very calm but professional staff,. Optometrist answered my questions clearly. Best of all, I don?t really need glasses :)
August 2025 by FIDOH SEB
What a warm team, I can?t fault them in any way on my visit with them, good communication and superb team! KUDOS
August 2025 by Katie Evanson
Staff are always attentive and friendly. Appointments run true to time and good value for money and a large selection of glasses frames to choose from.
August 2025 by Beverley Carron
The service & care at the Opticians was excellent, Jasmine took her time to make sure I understood what was happening & what my options would be
August 2025 by Christie Carless
I am happy to wait my turn to be seen. But when 3 members of staff are stood with arms folded, talking together and giggling.... It is frustrating. They came across very unprofessional and puts me off going again. Even a member of staff, chewing gum like it was an Olympic sport whilst serving members of the public. Not great ??
February 2025 by Janet Pell
Great service
February 2025 by Kevin Yoxall
The staff are great in there
February 2025 by David Longworth
Very quick experience, really friendly staff, optician was lovely and explained the tests really well. Didn't need to buy glasses, but was satisfied by the service.
February 2025 by stephen pennell
Great shop staff , helpful re disabled request for a downstairs test poor internal communication resulting in confusion and no purchase this time. Second time I've had an issue with order details or payment . Sorted my problem can't be faulted picked up on review listened and resolved you find the good shops when something goes wrong and they fix it.
February 2025 by Caroline Walker
Very polite, cheerfull,service ,all members of staff where great
February 2025 by David Knight
These guys are great, very thorough! I'd definitely recommend them.
February 2025 by Stuart Kay
Great customer service provided by the team at spec saver Crewe